New Frontier Treatment Center

New Frontier Treatment Center

ABOUT NEW FRONTIER TREATMENT CENTER

Located in the city of Fallon, just east of Reno, New Frontier Treatment Center (NFTC) is a nonprofit organization that provides residential and outpatient care to adults and adolescents in rural Nevada. Our services include evidence-based treatment for drug, alcohol, and gambling addictions, with a focus on Native American bilingual and bi-cultural approaches. We also offer specialized programming for co-occurring substance use and mental health disorders. NFTC provides on-site social model detoxification as well as telehealth sessions for remote, rural counties and drug court services for court-ordered clients.

TREATMENT & ASSESSMENT

Referrals to New Frontier Treatment Center can come from various sources such as the criminal justice system, government agencies, employers, family members, or through self-referral. Pregnant individuals and those using injection drugs receive priority at our state-contracted center. Before beginning treatment, all clients must undergo a physical and receive medical clearance. Admissions screenings can be conducted over the phone or on a walk-in basis.

Our treatment approach is diverse and incorporates various modalities, including Native American practices, cognitive behavioral therapy (CBT), motivational interviewing, trauma-focused eye movement desensitization and reprocessing (EMDR) or Seeking Safety, dual diagnosis treatment, and 12-step facilitation. Random drug testing is also required.

The center’s residential program consists of three levels: detoxification, four to six weeks of high-intensity treatment, and advanced recovery. During the treatment program, residents participate in a structured schedule that includes individual and group therapy, educational sessions, weekly family meetings, peer support groups, and exercise and recreation. The advanced recovery program allows residents to remain at the center for up to two years, focusing on life skills training and case management services, including support for housing and employment, and addressing legal issues. Strengthening family relationships is a priority throughout the treatment process.

In addition to residential care, New Frontier Treatment Center offers specialized outpatient groups addressing various topics such as gender-specific concerns, anger management, domestic violence, parenting, and finances.

STAFF CREDENTIALS

New Frontier Treatment Center employs master’s-level social workers and therapists who also provide guidance to on-site interns. All residential staff hold state detox technician certification.

ACCOMMODATIONS & AMENITIES

The 28-bed residence at New Frontier Treatment Center in Fallon was built in 2008. The facility also operates donation centers for food and clothing. Additional outpatient facilities are located in Lovelock, Elko, Wendover, and Caliente/Pioche. While the organization is tobacco-free, smoking cessation assistance is provided. Limited information is available on the facility’s website regarding living arrangements and related offerings.

Feedback from alumni regarding the facility’s outside connectivity policies, exercise and leisure activities, and accommodations was mixed. Some alumni rated the facility highly for cleanliness and upkeep, but others had lower ratings for meals, nutrition, and general accommodations.

WHAT ALUMNI SAY

Best-rehabs.com has received feedback from five former clients of New Frontier Treatment Center. Two reviews were positive, while three were critical.

Alumni feedback on staff was mixed. While some described the staff as nice and understanding, others had complaints about communication, attitudes, and disorganization. Ratings for holistic therapy offerings and counseling options were generally lower. Two alumni reported a lack of adequate aftercare, with one mentioning being discharged from detox without a follow-up plan.

On the other hand, two alumni gave maximum five-star ratings for the affordability of treatment. Overall, despite the weaknesses mentioned, some alumni recommended the program to others and expressed gratitude for the support and knowledge of the staff.

Four reviews on the center’s official Facebook page gave NFTC five out of five stars and echoed the need for clients to commit to treatment in order to succeed. Staff monitoring the page were able to view these reviews.

FINANCING

New Frontier Treatment Center offers in-network coverage for most insurance plans. Self-pay clients can arrange a payment plan based on a sliding scale pricing system.

New Frontier Treatment Center Reviews

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They have no understanding of someone going through detox. I have high blood pressure, detox made it spike into dangerous zone, I had to fight with them to give me my HBP medicines. They kept me for 12 days then discharged me with no follow-up plan. Told me to go to a different facility which had no bed space for me. Trying to make my own path and stay sober.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It is sad this is the only place in Fallon for rehab help. because your lucky if you can even get a call back from the place.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Everyone is nice and understanding. Staff fight with each other and gossip about each other. I was there six weeks and only got to see my counselor one time. They get all there food from the food bank next door to them and I think we had chicken 30 different ways. I have referred many people to this facility because it saved my life.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Strengths: Organization. Staff attitudes. Encouragement. Support. Not enough faith based programs. You have to be able to know what help to ask for, before they will or can direct you. And they are more text book base, then Spiritually based.I needed more then an expensive 12 step program/ meeting. I found a beginning there, but had to go out from there and find my own way. When my treatment was done, so were they. :( OK I guess. I've been clean for 4 years by the grace and mercies of God!
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • this place is a disorganized, disfunctionally judgemental pit!