ABOUT SHADOW MOUNTAIN HOSPITAL AND ASSESSMENT CENTER
Shadow Mountain Behavioral Health System operates four locations in Tulsa and Kansas, Okla. The hospital is located 10 miles southeast of downtown Tulsa and specializes in serving children and adolescents between the ages of four and 17. Our services include acute residential care and crisis intervention services, with a primary focus on stabilizing clients for a safe return home.
TREATMENT & ASSESSMENT
Treatment at Shadow Mountain begins with a complimentary assessment. Our priority is to ensure the safety of those in need of acute care. Clients actively participate in developing a plan for re-entry into their families and communities. Various therapeutic methods, including electroconvulsive therapy (ECT), are utilized during treatment. Additionally, clients engage in individual and group therapy, as well as family counseling and discharge planning.
Our care is gender-specific and targets co-occurring mental health disorders and developmental disability disorders, such as autism spectrum disorder (ASD), reactive attachment disorder, and sexually maladaptive behaviors. We also offer therapeutic foster care and swift adoption services.
STAFF CREDENTIALS
According to our website, Shadow Mountain Behavioral Health System employs over 400 staff members, including physicians and psychiatrists.
ACCOMMODATIONS & AMENITIES
Photographs on our website showcase a bright and modern building, featuring shared bedrooms and en suite bathrooms. Our facility spans 27 acres and includes amenities such as a playground, football field, courtyards, and a dining room. In total, we have 108 beds available.
WHAT ALUMNI SAY
Best-rehabs.com has not yet received any reviews directly from alumni of our facility. However, based on Google ratings, our facility currently averages 1.6 out of five stars. Reviews primarily highlight poor communication, unqualified staff, and unkempt conditions. One reviewer, Joseph, gave us one star and commented: “Gross rooms, nasty bathrooms, terrible staff, wrong kids to be around if you’re looking for help.” On a slightly more positive note, O.B. awarded us five stars and said: “Besides the lack of communication between facilities, my time here was great. I even made amazing friends here and the techs were absolutely fantastic and many have been in-patient before.”
WHAT FRIENDS & FAMILY SAY
Two friends and family members polled by Best-rehabs.com provided mediocre feedback. One individual gave high ratings overall and mentioned that our staff actively listened to the people. However, they did express some doubt regarding whether the issues being addressed were accurately identified. The other reviewer gave two or three out of five stars in most categories, and indicated that they would not recommend our treatment. They acknowledged that we helped their sister recover, but also criticized our handling of family involvement.
WHAT STAFF SAY
Two staff members polled by Best-rehabs.com provided mostly positive reviews. Both awarded four or five out of five stars in most categories. One reviewer commended the kindness of our staff but suggested that more group therapy would be beneficial. They considered our facility a good place to be. However, on Glassdoor, our facility received more negative feedback, with 1.6 out of five stars based on 26 ratings. Several reviews mentioned issues with understaffing and a lack of regard for staff and patient safety. Some described our units as scary and unsafe, while one anonymous staffer shared concerns about patients being bullied and treated without dignity.
FINANCING
Shadow Mountain accepts most private insurances, Medicaid, and offers self-payment options. We have also established a relationship with American Healthcare Lending to assist individuals in accessing loans, if needed.