ABOUT CATALYST BEHAVIORAL SERVICES — COMMUNITY HOUSE
Oklahoma City’s Catalyst Behavioral Services operates several locations that provide a continuum of care for those struggling with substance use and mental health disorders. One of these, Community House, is the state’s longest-running residential rehab. The facility emphasizes individualized programming, offering dual diagnosis treatment as well as on-site medication-assisted treatment (MAT). Out-of-state clients are accepted.
TREATMENT & ASSESSMENT
Clients begin treatment at Catalyst Behavioral Services Community House with a comprehensive assessment, which covers medical needs as well as mental health. According to a federal directory of treatment facilities, detox services for alcohol and drug addiction are available, and ongoing MAT for opioid dependency utilizes buprenorphine.
Treatment plans typically involve individual and group therapy, and the facility’s website emphasizes the importance of its weekend family visits to understand and support each client’s recovery progress.
Among the modalities practiced at Community House are cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, rational emotive behavior therapy, and 12-step facilitation. An array of specialized groups are offered, including gender-specific groups and groups addressing trauma, anger management, age-oriented experiences, LGBT clients, and court-referred clients.
STAFF CREDENTIALS
The Catalyst Behavioral Services website reports a 1:8 staff-to-client ratio for groups. Throughout the agency, treatment team members include a psychiatrist and licensed therapists.
ACCOMMODATIONS & AMENITIES
The 55-bed Community House facility is located in the Culbertson East Highland neighborhood of OKC. Bedrooms are semi-private and the campus includes multiple entertainment spaces, exercise equipment, and volleyball and basketball courts. A staff dietitian plans resident meals.
WHAT ALUMNI SAY
All three alumni polled by Best-rehabs.com to date would recommend treatment at Catalyst Behavioral Services Community House, rating treatment effectiveness four or five out of five stars each. Former clients tended to represent the rehab program as strong but limited in its programming, and two described the facility as run-down.
Holistic offerings received just one- and two-star ratings, although alumni gave two four-star ratings for counseling options and flexibility, indicated therapy could be individualized.
Each alumni highlighted counselors as a strength, while rating the staff’s level of training and experience three to five stars. Staff were described as empathetic (“people who have been where we have been”), committed, and helpful.
Likewise, a majority of seven reviews on CiteHealth were positive, averaging 3.7 out of five stars for Community House. Feedback echoed Best-rehabs.com reviewers’ appreciation for the staff’s availability and support. One alum concurred with reports of a poorly maintained facility.[1]
The two Google reviews specifically for Community House both offered maximum five-star ratings, with no additional comments.[2] A majority of 13 reviews for Catalyst Behavioral Services were also favorable, averaging 3.5 stars. They also followed trends, citing an understanding and welcoming staff and effective treatment outcomes. The sole written criticism centered on issues with boundaries and follow-up.[3]
WHAT FRIENDS & FAMILY SAY
The sole loved one polled by Best-rehabs.com agreed with alumni who characterized the staff as knowledgeable and “always on hand.” They gave four stars apiece for treatment effectiveness and staff experience, and three for family participation. By contrast, two CiteHealth reviews from family members criticized Community House. One reported a lack of supervision and another described a “Trashy, unorganized, old falling apart building.”
WHAT STAFF SAY
Staffer feedback for Community House and other Catalyst Behavioral Services programs reflected perspectives similar to other reviewers. A single Best-rehabs.com reviewer highlighted the rehab center’s wide-reaching support, including financial coverage for treatment. Five Indeed reviews averaged 3.6 out of five stars, generally reflecting respect for clients and co-workers.[4]
FINANCING
According to the Catalyst Behavioral Services website, the organization accepts most health insurance plans, including Medicaid and Medicare. Staff provide assistance in finding funding for Oklahoma residents, and two individuals polled by Best-rehabs.com noted their access to state-funding, while another mentioned a payment plan.
CONCLUSION
In December 2017, the Oklahoma Department of Corrections canceled a contract with Catalyst for one of the agency’s men’s halfway houses. Wide regional coverage and an AP story in US News reported that a former resident’s death was due to “lax oversight.” No comment from Catalyst representatives was available in the articles or on the facility’s website.
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