ABOUT PHOENIX HOUSE JAMES OTTMAR RESIDENTIAL CENTER FOR WOMEN IN EXETER, RI
The Phoenix House James Ottmar Residential Center for Women, located in Exeter, R.I., offers residential treatment to women struggling with substance abuse and. The Phoenix House organization is a non-profit that has been in operation for more than 50 years. Phoenix House has 110 locations in nine states.
TREATMENT & ASSESSMENT
To be admitted, clients should begin by calling the facility to schedule an intake appointment. Phoenix House states that most clients are able to schedule an appointment and be admitted within 24 hours of calling. The James Ottmar Residential Center for Women offers 30, 90, and 180-day treatment tracks.
The facility’s program is focused on providing individualized, evidence-based treatment. Throughout treatment, clients receive individual and group counseling, vocational training, life-skills training, anger management, and housing assistance. Phoenix House also offers equine therapy as well as a unique music program which includes a professional on-site recording studio allowing clients to compose, perform, and record their own original music. Families are included in the treatment program through family counseling sessions, multifamily group therapy sessions, and bilingual educational sessions.
The treatment team at Phoenix House includes psychiatrists, psychologists, social workers, registered nurses, licensed family therapists, certified alcoholism and substance abuse counselors, and other professionals such as clinical case managers, continuing care counselors, and wellness specialists.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by Phoenix House regarding the living arrangements and related offerings at the James Ottmar Residential Center for Women. However, the facility website states that some Phoenix House locations include walking trails, a full-sized baseball/softball diamond, fitness equipment, and basketball courts. Four loved ones surveyed by Best-rehabs.com gave the facility three and four out of five stars when asked to rate accommodations and amenities, and four out of five stars when asked to rate meals and nutrition.
WHAT FRIENDS & FAMILY SAY
At the time of this writing there have been four friends or family members polled by Best-rehabs.com. Three of the four reviewers said they would recommend Phoenix House to a friend or family member seeking treatment. The anonymous loved ones gave the facility its highest ratings in the categories of affordability and visitor policy, with average ratings of four out of five stars in each of those areas. The facility was rated lowest for holistic offerings, with an average rating of 2.8 stars, and exercise and leisure options, which received 3.5 stars.
When asked to comment on facility strengths, all four of the loved ones complimented the staff , saying they were well-trained and nice. When asked to comment on facility weaknesses, the reviewers said the facility needs “better food,” is “a little run down,” and “was mediocre.” One reviewer added additional commentary, saying, “My friend got the help she needed and was supported.”
On the facility’s Google page, there is an overall rating of four out of five stars based on five total reviews. These reviews are not exclusively for the Exeter James Ottmar Residential Program for Women, and include reviews for the organization’s three other Exeter locations.
The reviews are positive, with only one reviewer indicating a low opinion of the facility. Alum D.M., who gave four stars, said that he wished group meetings included more recovery principles, but expressed mostly positive opinions of Phoenix House. He wrote, “They are a good group of people…The staff is wonderful.” J.M., another alum, supported that viewpoint. He gave five stars and wrote, “Saved my life, great staff. I am very grateful.”
There is currently no information provided by Phoenix House’s James Ottmar Residential Center for Women regarding its costs. However, the facility accepts insurance including Beacon, Cigna, Lifesynch, Magellan, United HealthCare, ValueOptions, and more.