ABOUT SPRINGBROOK BEHAVIORAL HEALTH IN TRAVELERS REST, SC
Springbrook Behavioral Health, located in Travelers Rest, S.C., offers inpatient treatment to children and adolescents struggling with autism and behavioral health problems linked to autism. The facility has been in existence for more than three decades and operates with a mission to help children with autism become more flexible, spontaneous, and adaptable.
TREATMENT & ASSESSMENT
The facility’s treatment program focuses on Applied Behavior Analysis, which is a discipline that uses evidence-based interventions to improve socially significant behaviors. Treatment at Springbrook also incorporates Occupational Therapy. To be admitted, an application (available on the facility’s website) must be emailed, faxed, or mailed to Springbook. Applications will be reviewed by medical staff for admission within 24 hours of receipt.
Throughout treatment, clients receive visual schedules, play therapy, peer training, modeled behaviors, joining techniques, and story-based interventions that ask students to imagine themselves in social situations and plan ahead to decrease anxiety. Families are included in the treatment program through visits, phone calls, and family counseling. The facility offers unique treatments including a therapy dog.
The treatment team at Springbrook includes three medical doctors, two board-certified behavioral analysts (BCBAs), a registered nurse, an occupational therapist, and two licensed master social workers.
ACCOMMODATIONS & AMENITIES
The Springbrook Behavioral Health facility is located in the foothills of the Blue Ridge Mountains. The treatment facility is equipped with several classrooms, a sensory room equipped with cooler lighting, white noise machines, aromatherapy centers, a padded tantrum area, a gym, and indoor pool, a pond, and acres of land for exploring under the supervision of an occupational therapist.
WHAT ALUMNI SAY
At the time of this writing there has been one alum polled by Best-rehabs.com. The reviewer gave Springbrook Behavioral Health very poor ratings and said she would not recommend it to others. She strongly disagreed that there are many counseling options to choose from, strongly disagreed that the facility is adequately equipped and staffed to treat, and strongly disagreed that facility staff are experienced and well-trained. When asked about strengths of Springbrook Behavioral Health, she wrote, “none.” When asked about weaknesses, she said “Everything, made me feel more crazy.” She added additional commentary, saying, “People could pay workers to use their cell phones, night guards slept on their job.”
On the facility’s Google page, there was an overall rating of 2.2 out of five stars based on 37 total reviews. Most reviews are extremely negative, with several parents commenting that their children were not well-cared for in the facility. Parent of a client P.M., who gave three stars, wrote, “Some things that were promised, were never done during a 20 month stay. Very disappointing to not see your child progress and not get the help they need. The artificial setting inside Springbrook does prepare students for success in the real world… Be careful!” N.N., an alum, agreed with that viewpoint. He gave one star and wrote, “Terrible and unhealthy food, no gym or exercise equipment, rude and unprofessional staff. There are two or three good ones there out of the entire staff.”
WHAT FRIENDS AND FAMILY SAY
At the time of this writing there has been one family member of a client polled by Best-rehabs.com. The aunt of a client gave Springbrook Behavioral Health excellent ratings and said she would recommend it to others. The loved one gave the facility five out of five stars for treatment effectiveness, five stars for accommodations and amenities, and five stars for meals and nutrition.
The family member was not involved in helping the client pay for treatment, but did visit the client during treatment, and stayed in regular contact with the client. She said she believed the facility appeared to match up with how it was described on the website or other marketing materials. The loved one added that she thought her niece benefitted from the care she received at the facility. She added additional commentary, saying, “The staff is patient and kind. They are really concerned with the treatments and want all of their clients to succeed.”
There is currently no information provided by Springbrook Behavioral Health regarding its costs. However, one alum surveyed by Best-rehabs.com gave the facility two out of five stars for affordability. A family member of a loved one who was polled by Best-rehabs.com reported that she believed treatment at the facility is fairly priced.