Shoreline Behavioral Health Services

Shoreline Behavioral Health Services


Located in Conway, S.C., Shoreline Behavioral Health Services provides substance abuse treatment to adult residents of Horry County. The facility’s comprehensive offerings include DUI programs, women-only residential treatment, and co-ed outpatient treatment, along with HIV testing and education, treatment for gambling, and specialized treatment for recovering medical professionals.


Prior to enrolling at Shoreline, first-time clients undergo a comprehensive biopsychosocial assessment. This process, which may take several hours, is used to create individualized care plans.

Shoreline’s residential treatment program, the Women’s Recovery Center, is designed specifically for adult women who are at risk of losing their children to foster care. The center provides a healthy and stable environment for women as they undergo treatment and gain necessary life skills and receive peer support services. Once participants graduate from the center, they may enroll in Shoreline’s intensive outpatient and aftercare programs for women.

Shoreline also offers co-ed outpatient treatment. In addition to receiving individual counseling and participating in family therapy, outpatient clients attend several group sessions each week. These meetings focus on addiction education, recovery, and relapse prevention. IOP groups meet three times a week for three hours each time, and OP groups meet from two to eight hours per week.

In Aftercare, clients meet less frequently (typically once per week) and focus mainly on long-term strategies for maintaining sobriety. Recovery services are also available for youth, including family support and education on peer pressure and healthy ways to communicate. An employee assistance program is also available.


Shoreline employs administrative staff, counselors, case managers, prevention staff, and financial coordinators. There does not appear to be medical staff on site or employed by the facility.


There is currently no information provided on Shoreline’s website or elsewhere regarding its living arrangements and related offerings. One loved one indicated a client stayed at the facility for 61 to 90 days. A R.O.P.E.S. course is also offered.


Three alumni to date gave Shoreline mostly negative reviews, rating its treatment effectiveness an average 1.67 out of five stars. Each of the three alumni rated its accommodations and amenities only one star. In comments, the alumni complained of financial obstacles and poor service and treatment. Alum F.K. wrote: “Insufficient staff to client ratio; long waits; limited treatment.”

On Google to date, reviews were polarized: four reviewers rated the facility only one out of five stars, while five others rated it four or five stars.[1] Only negative reviewers left comments, however, writing that the facility had poor administration and unhelpful treatment. Alum Don wrote: “Shoreline cannot follow simple instructions on State issued documents, and a substance abuse counselor with the proper credentials, will not, or cannot sign it.”


Of two anonymous loved ones polled by to date, one gave Shoreline average ratings of three out of five stars in almost every metric measured including holistic treatment offerings, counseling options, and staff’s level of support. The other rated the facility mostly four and five stars in similar metrics, such as five stars in cleanliness and counseling options and four stars in holistic treatment offerings and family participation. One loved one wrote: “The staff treat everyone great and did not talk down to anyone.”


Shoreline is a nonprofit organization and offers sliding scale fees to clients who qualify. Medicaid and some insurance plans are also accepted.


Shoreline Behavioral Health Services Reviews

Would not reccommend this facility to anyone who has drug or alcohol issues
This Facility is part of the state. It claims its independent. Tries to strong arm people who cant pay there fees...Corrupt. You have to pay to play with these idiots. Fine help for your problems somewhere else
Insufficient staff to client ratio; long waits; limited treatment
Gave me some tools but needed more help.
Staff is well eduacted. They can use more staff and rooms. I was treated with a lot of respect and great care, The staff treat everyone great and did not talk down to anyone.They was a lot of help to me and my family.