The Right Step has been treating patients with chemical dependency issues for more than 20 years. Staffed by compassionate and fully-trained professionals, the Austin-based facility offers outpatient alcohol and drug addiction treatment, family groups, and aftercare services. In a safe and supportive environment, clients learn to develop the skills and tools they’ll need to lead a fulfilling life in sobriety, as well as the resources available to help them maintain an abstinent lifestyle.
ABOUT THE RIGHT STEP AUSTIN
With over 15 rehab facilities throughout the State of Texas, The Right Step is one of the largest private chemical dependency treatment providers in the Southwest. The Right Step Austin, located a few miles southwest of the city’s downtown neighborhood, offers outpatient care, including intensive outpatient (IOP) treatment, specialized IOP programming for individuals who identify as LGBTQI,, and alumni programming.
TREATMENT & ASSESSMENT
Prior to enrollment, all clients participate in a confidential assessment to help determine the most appropriate level of care for their needs. Those who enroll in the center’s outpatient program can expect to attend 10 hours of programming each week. The Right Step uses 12-step methodology and, a strengths-based approach to treatment. Clients participate in educational workshops and receive individual, group, and family counseling. Staff also incorporate spirituality awareness and relapse prevention training into the program.
IOP programming for the center’s LGBTQI clients delivers care that is similar to standard outpatient services, but also addresses factors known to exacerbate addiction, including grief, unresolved trauma, and family rejection. Clients attend up to 24 group sessions, with weekly sessions dedicated to LGBTQI clients.
Standard aftercare is offered to program graduates and consists of weekly support groups for up to two years. Clients who require more intensive support may opt for the center’s Javelin Continuing Care Services, a 12-month plan that provides a more individualized approach through regular check-ins with a sobriety coach, goal setting, regular drug screening, life skills training, family engagement, and ongoing education.
According to The Right Step’s website, the center’s leadership team includes a physician and a registered nurse. The IOP program for LGBTQI individuals was developed by a licensed social worker who is also a certified sex addiction therapist.
WHAT ALUMNI SAY
Each of the three alumni polled by Best-rehabs.com at the time of this review noted that they would recommend the facility to others. All provided above-average ratings in most evaluated categories, including the program’s holistic offerings, its family participation, and the center’s counseling options. Two of the three survey respondents specifically praised the center’s staff. “The Right Step really helped me to understand my disease and what was happening to my mind, body and soul. Without this information and the support from the staff to this very day, my life would have been over,” one anonymous alum wrote in a representative review.
On Google, two users both submitted five-star reviews for The Right Step’s Austin location. One alum credited the facility with saving their life, citing seven months of sobriety.
WHAT FRIENDS & FAMILY SAY
The four loved ones polled by Best-rehabs.com at the time of this writing provided generally positive reviews of their experiences with The Right Step. Multiple respondents listed the center’s staff among its strengths. “Staff was amazing,” one reviewer told Best-rehabs.com. “Interaction with patients was a strength,” another loved one wrote. Another anonymous respondent highlighted the center’s “good amenities.”
Despite mostly positive reviews, some loved ones offered mild criticism of the facility. One respondent wrote that the facility’s “setup could be improved for longer treatment,” and another felt that the facility’s small size was a weakness. One parent gave the center’s treatment effectiveness three out of five stars, but noted that it wasn’t worth the cost.
According to The Right Step’s website, Aetna and United Healthcare are the center’s preferred insurance providers. The facility also works with a number of additional insurance providers, including Cigna, First Health, and Magellan.