ABOUT VALLEY HOPE OF GRAPEVINE
Valley Hope of Grapevine, Texas, is one of Valley Hope’s residential and outpatient drug and alcohol addiction treatment centers in seven states. This location offers adults struggling with substance abuse a continuum of care including detox, residential treatment, intensive outpatient program (IOP), outpatient program (OP), and family programming. Valley Hope also operates the Telehealth virtual program, an online therapy service for added ease and convenience.
TREATMENT & ASSESSMENT
Clients who require medical assistance for withdrawal symptoms begin their treatment with medically-monitored detox. They typically spend a few days working toward stabilization before beginning the residential program. Those who opt for residential treatment remain on-site for up to 30 days. During this time, they spend more than 40 hours a week in a mix of group therapy, individual therapy, family counseling, 12-step orientation and lecture, and addiction education. The program also includes time for socializing, personal reflection, non-denominational pastoral sessions, and relaxation and wellness activities.
The facility’s OP is offered at IOP and “continuing care” levels. IOP provides nine hours of programming per week, which includes individual therapy, group therapy, relapse prevention programming, family counseling, and educational workshops. Continuing care sessions include some of these elements, but occur only once per week for one hour. The facility maintains an active alumni and friends group, which holds weekly recovery meetings.
STAFF CREDENTIALS
Grapevine’s treatment staff consists of physicians, psychiatrists, psychologists, nurses, and counselors.
ACCOMMODATIONS & AMENITIES
The center’s suburban location is easily accessible, but offers a quieter setting for recovery than nearby Dallas. The facility’s website offers limited information on accommodations and amenities, but 11 individuals polled by Best-rehabs.com (a mix of alumni and clients’ loved ones) provided an average rating of 3.3 out of five stars for the facility’s accommodations.
WHAT ALUMNI SAY
The seven alumni polled by Best-rehabs.com at the time of the writing offered mainly favorable reviews. They rated the overall effectiveness of the program 3.3 stars, on average, of out five stars and somewhat higher for the other major survey categories: 3.7 stars for accommodations and 3.9 stars for meals.
The four alumni polled on the following metrics also provided average ratings of 4.75 out of five stars for the center’s visitor policy, four stars for cleanliness, 3.75 stars for the frequency of counseling, and 3.5 stars for exercise opportunities, connectivity to the outside world, and the quality of overall individual counseling.
Lower average ratings of 1.25 stars were given for the facility’s holistic treatment offerings and just one star for the use of alternative/creative therapies, indicating that these modalities are not part of the treatment curriculum.
John told Best-rehabs.com: “My counselor and chaplain were very helpful, really everyone there was helpful a lot of classes and rules great fellowship” and added “probably not a good place if you are detoxing hard, but great program it changed my life.” Two alumni described the center as “decent,” and S.W. characterized it as a “basic 12 step program” that failed to “address one’s identity or true underlying issues.”
D.L. comments to Best-rehabs.com about the center were negative: “Poorly run facility, unresolved issues, not a strong program.” And Kimberley said: “The counselors were not efficient and the staff could’ve been better trained and more helpful…they should have offered more specific care.”
WHAT FRIENDS & FAMILY SAY
Of the four loved ones polled by Best-rehabs.com at the time of this writing, two would recommend the facility. Both these reviewers liked the counselors, but provided lower two-star ratings for holistic offerings. “No opportunities to create your own day and re-find yourself… you followed the heard then where released back into the world you came from,” one anonymous loved one wrote.
The two who would not recommend the facility shared harsher criticism. “Worst decision we ever made sending her here! … Facility is very lax with rules -many residents continued using during their stay,” one anonymous parent wrote. Both felt the facility’s open campus and lax rules were detrimental to clients’ well-being and recovery.
FINANCING
Valley Hope works with insurance providers, such as Aetna, Blue Cross Blue Shield of Texas, Cigna Behavioral Health, Humana, and Multiplan.
Updated April 2017