ABOUT PRESTERA CENTER – PRESTERA ADDICTIONS RECOVERY CENTER EAST- SOUTH CHARLESTON, WV
Prestera Center, located in South Charleston, W.Va., offers residential and outpatient treatment to adults struggling with substance abuse. According to the facility’s website, Prestera is the largest behavioral health services provider in West Virginia and has several other locations throughout the state. Prestera is able to treat individuals with dual diagnosis and co-occurring mental health problems.
TREATMENT & ASSESSMENT
Admission to Prestera Center East is available 24 hours a day, 7 days a week through the organization’s on-call emergency services. Residential treatment lasts from three to twelve months. Outpatient treatment occurs weekly, bi-monthly, or monthly, and Intensive Outpatient treatment options are also available.
Prestera Center East’s treatment program follows the 12-Step method. Throughout treatment, clients receive individual, group, and family therapy, as well as psychiatric evaluation, psychiatric treatment, and case management. Group therapy sessions focus on pre-treatment needs, addiction management, recovery needs, relapse prevention, and the recovery process. Participants at some Prestera locations receive Suboxone, although it is not clear whether this is offered at the South Charleston facility. Families can be included in treatment if the client chooses.
STAFF CREDENTIALS
There is currently no information provided by Prestera Center East regarding its treatment staff. However, one alum surveyed by Best-rehabs.com at time of writing praised the staff’s level of training and experience.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by Prestera Center East regarding its living arrangements and related offerings. However, one alum surveyed by Best-rehabs.com gave the facility four out of five stars for accommodations and amenities, and five out of five stars for cleanliness.
WHAT ALUMNI SAY
The one alum polled by Best-rehabs.com at time of writing left a generally positive review, but did not leave any commentary. The anonymous client gave the facility perfect five stars for treatment effectiveness and four stars for accommodations and amenities. The alum gave a perfect five star rating for the staff’s level of training and experience and would recommend the facility to a friend or family member.
On Google, there is an overall rating of 3.4 out of five stars based on eight total reviews.[1] Although five reviewers left four or five-star reviews, only those who had bad experiences with Prestera Center East left commentary. A.S., who gave one star, wrote: “They prefer quantity of patients seen over quality of care they provide. I have been unable to reach my 3rd NEW doctor in over five weeks.” M.L., another representative reviewer, agreed with that viewpoint and wrote: “They’re overbooked and understaffed when it comes to their adult care.”
WHAT FRIENDS & FAMILY SAY
Only one friend or family member has been polled by Best-rehabs.com at time of writing and gave the facility a mixed review. The reviewer said they would not recommend Prestera Center East to others. The anonymous loved one gave the facility three out of five stars for treatment effectiveness, three stars for accommodations and amenities, and four stars for meals and nutrition.
The loved one noted that there were not many counseling options to choose from and gave a low two-star rating regarding the staff’s level of training training and experience. When asked about facility weaknesses, the loved one said: “I haven’t seen to many success stories. They need to take more time with people.”
FINANCING
There is currently no information provided regarding the costs of Prestera Center East. However, according to the facility website, Prestera offers treatment to everyone who needs it regardless of their ability to pay. Clients are encouraged to contact the facility directly for additional information regarding the cost of treatment.
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