ABOUT NEW HORIZONS COUNSELING SERVICE, INC.
New Horizons Counseling Service, Inc., located in Phoenix, Arizona, is a reputable provider of outpatient-based treatment programs for adults struggling with chemical dependency and co-occurring mental health concerns. In addition to its substance abuse-focused outpatient programs, the facility offers mental health counseling and an educational program for DUI offenders.
TREATMENT & ASSESSMENT
Upon admission, clients undergo a comprehensive assessment to determine the appropriate level of care based on individual needs and history. New Horizons Counseling Service, Inc. offers three levels of outpatient programs for chemical dependency treatment: regular outpatient, standard outpatient, and an intensive outpatient program (IOP).
The programming at New Horizons Counseling Service, Inc. utilizes cognitive behavioral therapy (CBT) techniques and consists of a series of two-hour group counseling sessions. These client-centered counseling sessions aim to help clients identify the relationship between irrational thinking and destructive behavior.
The regular outpatient program consists of a minimum of 12 group sessions. The standard outpatient program involves two group counseling sessions per week for a minimum of 30 sessions, while the IOP requires three weekly counseling sessions for a minimum of 40 sessions. The facility also offers a specialized Relapse Prevention group consisting of 12 weekly sessions, which focuses on identifying triggers and developing coping skills to support a sober lifestyle.
In addition to chemical dependency treatment, New Horizons Counseling Service, Inc. provides assessments, education, and treatment for DUI offenders to fulfill state requirements for license reinstatement. Level II DUI offenders can participate in a 16-hour educational program, while Level I DUI offenders must attend the 16-hour educational program and 20 hours of group counseling. The facility also offers group sessions on anger management, parenting skills, domestic violence, and general mental health. Psychiatric evaluations and ongoing medication management services are available for clients with co-occurring or primary psychiatric conditions.
STAFF CREDENTIALS
New Horizons Counseling Service, Inc. ensures that treatment programs are supervised by licensed clinical directors or clinical supervisors. The facility’s group counseling sessions are led by a team of professional counselors with bachelor’s, master’s, or doctorate degrees.
WHAT ALUMNI SAY
At the time of this writing, one alum polled by Best-rehabs.com provided moderate ratings for the facility. The alum gave three-star ratings for the facility’s counseling services, the staff’s level of experience and training, and the facility’s discharge planning. The alum described the facility as “Ok” and also gave a three-star rating for the facility’s ability to treat co-occurring disorders.
Secondary sources revealed mixed opinions from alumni. On Google reviews, the facility received an average rating of 3.2 out of five stars. Reviewers had differing opinions regarding the facility’s staff. One reviewer mentioned that the counselors were unsatisfactory, while another expressed appreciation for the facility and its staff.
WHAT FRIENDS & FAMILY SAY
Two loved ones polled by Best-rehabs.com had generally positive opinions of the facility. Both respondents gave high ratings for the facility’s counseling options and the staff’s level of experience and training. One respondent praised the facility’s discharge planning and highlighted the personal attention provided. Although one respondent gave a three-star rating for the facility’s ability to treat co-occurring disorders, they acknowledged the decent job done compared to other places they have been.
FINANCING
New Horizons Counseling Service, Inc. accepts various private insurance plans, including Aetna, Lifesynch, Blue Cross/Blue Shield, Cigna, United Behavioral Health, and Optum. The facility also accepts Medicaid, and state funding may be available for eligible uninsured clients.