ABOUT NEW HORIZONS COUNSELING SERVICE, INC.
Located in Phoenix, Ariz., New Horizons Counseling Service, Inc. provides a range of outpatient-based treatment programs for adults struggling with chemical dependency, as well as adults with co-occurring mental health concerns. Along with its substance abuse-focused outpatient programs, the facility also provides mental health counseling and an educational program for DUI offenders.
TREATMENT & ASSESSMENT
Upon admission into the program, clients participate in a comprehensive assessment to help clinicians recommend an appropriate level of care, which is determined by individual client needs and their history. New Horizons Counseling Services, Inc. offers three levels of outpatient programs to treat chemical dependency: regular outpatient, standard outpatient, and an intensive outpatient program (IOP).
Utilizing cognitive behavioral therapy (CBT) techniques, New Horizons Counseling Services, Inc.’s programming consists of a series of two-hour group counseling sessions. The goal of the client-centered counseling sessions is to help clients identify the relationship between irrational thinking and destructive behavior.
The regular outpatient program consists of one group session for a minimum of 12 sessions. The standard outpatient program entails two group counseling sessions per week for a minimum of 30 sessions, while IOP involves three weekly counseling sessions for a minimum of 40 sessions. A specialized Relapse Prevention group is also available. Consisting of 12 weekly sessions, the group focuses on identifying triggers to prevent relapse and developing coping skills that support a sober lifestyle.
In addition, New Horizons Counseling Services, Inc. provides assessments, education, and treatment for DUI offenders that satisfy state requirements for license reinstatement. For Level II DUI offenses, the facility offers a 16-hour educational program. Level I DUI offenders are required to attend the 16-hour educational program, which addresses the mental, physical, and legal consequences of driving while impaired, as well as 20 hours of group counseling.
Along with group sessions focused on substance abuse, the facility offers groups sessions on anger management, parenting skills, domestic violence, and general mental health. Psychiatric evaluations and ongoing medication management services are available to clients struggling withor primary psychiatric conditions.
According to the facility’s website, treatment programs are supervised by either a licensed clinical director or clinical supervisor. Group counseling sessions are facilitated by a team of professional counselors with bachelors, masters, or doctorate degrees.
WHAT ALUMNI SAY
The sole alum polled by Best-rehabs.com at the time of this writing gave the facility overall moderate ratings. Out of five stars, the alum provided three-star ratings for the facility’s counseling services, the staff’s level of experience and training, and the facility’s discharge planning. Describing the facility as “Ok,” the alum also gave a three-star rating for the facility’s ability to treat co-occurring disorders.
Secondary sources revealed mix alumni opinions of the facility. On Google reviews, six individuals gave the facility an average rating of 3.2 out of five stars. Reviewers tended to disagree concerning the facility’s staff. “These are some of the worst counselors I have ever run into,” reviewer Kelly wrote. However, alum John wrote: “Love the place great people.”
WHAT FRIENDS & FAMILY SAY
The two loved ones polled by Best-rehabs.com to date offered generally more positive opinions of the facility. Both survey respondents gave high four- and five-star ratings for the facility’s counseling options and the staff’s level of experience and training. Offering a five-star rating for the facility’s discharge planning, one anonymous loved one cited “personal attention” as a strength of the facility. Although providing a three-star rating for the facility’s ability to treat co-occurring disorders, the other loved one wrote: “They do a decent job compared to some of the other places I have been.”
New Horizons Counseling Services, Inc. accepts a range of private insurance plans, including Aetna, Lifesynch, Blue Cross/Blue Shield, Cigna, United Behavioral Health, and Optum. The facility also accepts Medicaid and state funding may be available to eligible, uninsured clients.