New Life Recovery Centers, Inc.

New Life Recovery Centers, Inc.

ABOUT NEW LIFE RECOVERY CENTERS, INC.

New Life Recovery Centers, Inc. operates several addiction treatment facilities in and around San Jose, Calif. At each location, individuals seeking to overcome their substance dependency can choose from a range of services including non-medical detox, residential, day, and intensive outpatient (IOP) treatment. The program also holds weekly groups for families and runs several sober living units in northern California.

TREATMENT & ASSESSMENT

According to its website, the center incorporates 12-Step principles into its broad program of recovery and all graduates receive “free lifetime aftercare”. Program lengths vary based on personal need and progress.

Residents take part in a customized treatment plan that consists of individual counseling and group therapy, educational lectures and workshops, relapse prevention, and 12-step meetings both on- and off-site. Over the course of four Saturdays, families are invited to learn about addiction and practice effective communication and other important skills central to recovery.

Featuring similar treatment modalities, the center’s day treatment track offers six hours of programing up to six days a week. Intensive outpatient (IOP) and general outpatient programs draw from the same selection of services. Additional services include gender-specific groups, educational activities, and court liaison services.

STAFF CREDENTIALS

Treatment staff at New Life Recovery Center include psychologists and certified addiction counselors. There are no medical professionals on staff, but the facility “regularly consults with trained and credentialed medical professionals to develop health screenings, detoxification protocols treatment plans, and medical advice based on client need.”

ACCOMMODATIONS & AMENITIES

Photographs published on the center’s website depict modest bedrooms with bunk beds and common rooms with simple furniture. Despite the lack of on-site amenities, nine Best-rehabs.com survey respondents collectively gave the center excellent average ratings of 4.78 stars for its accommodations and cleanliness.

WHAT ALUMNI SAY

Alumni surveyed by Best-rehabs.com left mostly positive reviews. All four celebrated the “great customer service” one of whom, Dre, wrote: “New Life Recovery Center [literally] saved my life.”

Another described their experience as “inspirational,” while a third wrote: “They really made me feel at home as if it was my home.” However, these last two alumni also reported a lack of one-on-one care.

WHAT FRIENDS & FAMILY SAY

The seven loved ones surveyed by Best-rehabs.com as of this writing provided similarly positive reviews. As a group, they rated the center 4.85 out of five stars when asked if they would recommend New Life Recovery Centers to others. They also rated the center high for the staff’s experience, counseling options, cleanliness, family participation, the visitor policy, and exercise.

“I reccommend new life recovery center for all who are struggling with addictions and are looking for a fresh start to a new life,” one wrote in a representative statement.

FINANCING

According to its website, New Life Recovery Centers contracts with “nearly all major private insurance carriers.” It also provides financing options for the under- and uninsured through its partnership with American HealthCare Lending.

New Life Recovery Centers, Inc. Reviews

Our daughter attended New Life Recovery for two months. We spent every Saturday with other family members who have a loved one struggling with addiction. The lead counselor, Jake was amazing! He is genuine with real life experience being in recovery himself and living with addicts. This is the first time I have heard being “on this side of the equation” is the most challenging. Made me feel hopeful. I realize I have a part in my daughter’s addiction and focusing on my understanding and communications skills are making a difference. Very thankful and appreciative of the staff and straight talking Jake! Everyone is kind. The food is good and the recovery a blessing. Thank you Jake at New Life Recovery!
New Life Recovery Center lieterally saved my life. During a time when I felt hopeless and I nothing could stop my addiction the staff and program change my life. I have referred loved ones and today, one of the staff members works closely with a dear friend of mine, the change in him is truly a miracle. It such a blessing to find counselors that are educated and really care about there clients. Seven years later I still use the tools New Life has give me to stay clean and live an amazing life. I encourage people who have an issue or concern with drugs or alcohol to call New Life, I know it works and I know the people who work there truly care.
I'm a paying Customer, I pay on time, and I don't like being yelled at and hung up on as soon as I paid the bill, all because I requested to move my son to a different home, as I believe he is not happy where he is now. I would understand if the house is full, but it is not, and I know I'm being lied to. And she has the audacity to ask my son to give a good review. Good Luck with that. I know this review will also be deleted, but don't forget the word of mouth, it is more powerful, and the social media is there as well.
Strengths: Environment Food Counselling. Weaknesses: Good size rooms. Served variety of foods staff is wonderul.
Every member of the staff is in recovery and knows what it's like to be in treatment. Another perk of this place is the food. Having a chef on site allows residents to eat healthily and not have to worry about making meals. I reccommend new life recovery center for all who are struggling with addictions and are looking for a fresh start to a new life. They have a great understanding , caring, they give you all the tolls you need to stay sobor and have a very helpful staff. One staff member in particular is very understanding and helpful counselor here. He has also written a book to help with real life experiences. "Wake Them Up , They'll listen To You" is the name of his book. Very helpful to those in need of a push to get a fresh start towards a new beginning..