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ABOUT BRIDGEWAY CENTER INC.
Located in Fort Walton Beach, Florida, Bridgeway Center, Inc. (BCI) is one of the 314 (43.9 percent) nonprofit organizations in the state that provides a wide range of health and human services to the communities of Okaloosa County. As part of our services, we offer substance abuse programs for adults and adolescents, making us one of only 153 (21.4 percent) facilities in the state with specifically tailored programming for this age group. Our services include intensive outpatient treatment (IOP), outpatient counseling (OP), and residential care for individuals with mental health diagnoses.
TREATMENT & ASSESSMENT
According to BCI’s website, clients have access to comprehensive substance abuse and behavioral health assessments, which help determine the most appropriate programs for their needs. For individuals struggling with mental health concerns, we offer residential care. Most clients, however, choose IOP or outpatient counseling.
The IOP program lasts for a total of 16 weeks. During this time, clients participate in nine hours of weekly group and individual counseling sessions, conducted over the course of three sessions per week. This level of care is designed for clients who have tried other treatments but continue to struggle with chemical dependency. Standard outpatient counseling is similar but less time-intensive. Clients enrolled in either program may be subject to random urinalysis.
In Florida in 2016, 20.57 percent of adolescents ages 12 to 18 experienced any mental illness, and 12.84 percent experienced a major depressive episode during the year. Bridgeway Center offers all IOP programming, including group and individual counseling sessions, to adolescents ages 11 and up.
STAFF CREDENTIALS
Our treatment team consists of a medical director, a staff psychiatrist, advanced nurse practitioners, physician assistants, licensed clinical social workers, and case workers. In the state of Florida, 98.4 percent of treatment facilities have continuing education requirements for staff. The two alumni and sole loved one surveyed by Best-rehabs.com all gave the staff’s level of experience and training a five out of five stars.
ACCOMMODATIONS & AMENITIES
At this time, there is no information provided about the facility’s living arrangements and related offerings. However, as of 2016, the median number of clients in outpatient substance abuse treatment at a facility without opioid treatment programs was 40 clients.
The two alumni surveyed by Best-rehabs.com provided ratings of two and three stars (based on a scale of one to five) for the facility’s accommodations.
WHAT ALUMNI SAY
Two alumni provided feedback to Best-rehabs.com, and their perspectives were significantly different. Former client A.M. stated that she entered treatment by personal choice and selected this facility based on a friend’s referral. She indicated that she would recommend the center to others, and she reported to Best-rehabs.com that the combination of counseling and 12-step instruction at the center was crucial to her long-lasting sobriety. Despite her overall positive experience, she gave one-star ratings to leisure activities, holistic offerings, and the center’s connectivity and visitor policies.
The other alumni surveyed, who chose to remain anonymous, gave the program’s treatment effectiveness only one star. They commented to Best-rehabs.com that the treatment was not great, but they did acknowledge the level of family involvement, the experience of the staff, and the affordability of the program, giving each of these categories a five out of five stars.
WHAT FRIENDS & FAMILY SAY
The sole loved one surveyed by Best-rehabs.com gave a five-star rating when asked how likely they were to recommend the facility to others. This reviewer found the center’s surroundings to be poor but rated most categories, including exercise and leisure activities, the level of family participation, counseling options, and the center’s admissions and discharge procedures, with four stars. They wrote, “The faculty was wonderful and helped my friend kick their habit.”
Feedback from loved ones on Facebook at the time of this writing was mixed, with the center receiving an average rating of three out of five stars from 11 users. Six reviewers gave five stars, while five reviewers gave only one star. A.M., in a representative positive comment, wrote, “My partner received wonderful counseling and psychiatric care for their alcohol/addictive tendencies.” On the other hand, another loved one described rude customer service and a lack of returned phone calls, which made it impossible for her to get her daughter’s medication refilled.
FINANCING
According to the facility’s website, private insurance plans (accepted at 69.8 percent of Florida treatment facilities), Medicaid (accepted at 36 percent of Florida treatment facilities), and Medicare (accepted at 22.6 percent of Florida facilities) are all accepted here. Self-pay options are also available. For clients who cannot afford medication, our organization offers a Patient Assistance Program, which helps clients obtain free samples through various pharmaceutical programs.
Source: https://www.facebook.com/pages/Bridgeway-Center/162645230420310