ABOUT VIEW POINT HEALTH — COVINGTON
View Point Health is a state-funded, public service organization that provides a full continuum of treatment services for adults and adolescents struggling with psychiatric disorders, substance abuse, and co-occurring mental health issues. This facility, located in Covington, Ga., is one of the 27 agencies created by the state of Georgia for this purpose.
Treatment options include long-term residential treatment, short-term inpatient treatment, outpatient programming, and various community-based support programs. Crisis stabilization and detox services are available at the Charles L. Knight Adult Crisis Stabilization Program in Lawrenceville and GRAN Recovery Center in Covington.
TREATMENT & ASSESSMENT
Operating more than a dozen different facilities, View Point Health provides a single point of entry for prospective clients struggling with behavioral and mental health issues. Upon intake, a master’s level clinician assesses the client’s immediate needs and determines the most appropriate level of care.
Outpatient services include individual, group, and family counseling. Clients are also engaged in evidence-based practices that support anger management, problem solving, and relationship building skills. Medication management is offered through the program.
Featuring similar services, the Addictive Diseases Program encourages employment stability and focuses on life-coping skills, the ultimate goal being independent living. Various community-based, residential treatment programs emphasize Peer Support (PS) services that provide a unique opportunity for personal, self-directed recovery through the “exploration of individual life goals and purpose beyond mental illness and symptoms.” And the Residential Services Program support homeless and mentally ill individuals with supervised apartments and semi-independent apartments.
View Point partners with child-serving agencies to help children and families overcome behavioral and mental health challenges. Backed by a “System of care” approach, youth treatment services include short-term, residential stabilization for 14 to 17 year olds and outpatient mental health care for youth ages five to 21. In addition, two clubhouse programs utilize the, a treatment modality designed exclusively for adolescents with substance abuse issues.
Due to the wide scope of services offered, View Point Health employs a diverse multidisciplinary team of psychiatrists, mental health and addiction counselors, social workers, case managers, and nurses.
ACCOMMODATIONS & AMENITIES
View Point Health offered no specific information about accommodations & amenities at its Covington location.
WHAT ALUMNI SAY
At the time of this writing two alumni have been polled by Best-rehabs.com. Their survey responses suggested that treatment was highly effective; however, both reviewers had concerns over supervision and living arrangements at inpatient facilities. One alum, T.R., gave the facility three out of five stars for treatment effectiveness, three stars for accommodations & amenities, and five stars for meals & nutrition.
She strongly agreed that the facility staff were experienced and well-trained; that the facility strictly followed a 12-step model; and that the treatment plan was affordable and/or payment plans, scholarships, or financial assistance were made available.
T.R. felt that the crisis center was equipped to deal with multiple issues including mental health, physical health, and detox issues. She felt that the facility could use more beds, writing that the number of beds were limited, and noted that the facility had flexible payment options, writing that she didn’t have insurance but was still able to get treated.
WHAT FRIENDS AND FAMILY SAY
At the time of this writing there has been one friend or family member polled by Best-rehabs.com. The loved one of a client gave the facility five out of five stars for treatment effectiveness, three stars for accommodations & amenities, and one star for meals & nutrition. She was neutral when asked if the facility staff were experienced and well-trained; if the facility was adequately equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders; and if there were many counseling options to choose from depending on the client’s preference.
She wrote that a weakness of the facility was that addicts were not separated from severely mentally ill patients and that staff should supervise patients more closely. She added that she has heard that patients engage in drug use while in treatment.
WHAT STAFF SAY
On Indeed, 21 past and present employees collectively gave various View Point facilities an above-average rating of 3.2 out of five stars.  One current employee, at the time of this writing, gave the facility a three-star rating and wrote that “V.P.H. has good people working for their organization providing good work.” In addition, a former program assistant called View Point a “great company to work for” and noted that “there are always opportunities for growth.”
Yet not all staff members gave positive review. L.P.N. warned others to run in the opposite director and listed various complaints, namely that “your nursing skills will not be appreciated or used.”
As a state-funded program, this facility’s fees are set by the state of Georgia, and clients may be eligible for financial assistance based on a sliding scale. View Point also accepts major insurance providers such as Aetna, Ambetter, Amerigroup, Blue Cross Blue Shield, Tricare, and United Behavioral Health.