ABOUT PARK CENTER, INC.
Since its inception in 1947, Park Center, Inc. has grown to offer dozens of programs addressing mental illness and addiction in the Fort Wayne, Ind. area. Today, the facility serves children, adolescents, and adults through outpatient counseling, educational programming, transitional housing, and other community services. There’s also an acute inpatient unit for adults requiring immediate psychiatric stabilization. Park Center is a private non-profit facility, which make up about 66 percent of all treatment facilities in Indiana.
TREATMENT & ASSESSMENT
The bulk of Park Center’s programming is provided via educational and outpatient counseling. Services include individual and group therapy, family counseling, psychological testing, and school intervention and intensive treatment options for children and adolescents.
According to the facility’s LinkedIn page, dialectical behavior therapy (DBT) is also used, and the one loved one surveyed by Best-rehabs.com to date indicated that programming for substance use disorder follows 12-step methodology.
Additionally, CiteHealth reports that Park Center offers transitional sober living services to clients with co-occurring disorders through its Harmony House program.
STAFF CREDENTIALS
According to the facility’s website, Park Center’s managed care treatment team for addiction and mental health services includes psychiatrists, licensed nurses, and clinical nurse specialists. The one alum surveyed by Best-rehabs.com at the time of this writing gave the facility three out of five stars for its staff’s level of training and experience. “Staff was okey by the nurses but the techs were awful,” they wrote.
WHAT ALUMNI SAY
To date, the one former client polled by Rehab.com gave Park Center mostly negative feedback. They noted that they would not recommend the facility to family and friends, and awarded it low ratings of one or two out of five stars for its holistic offerings, its connectivity, and its cleanliness and upkeep (they even described the facility as “filthy”).
Park Center did not fare much better on Facebook[1], where it earned an average rating of three out of five stars based on five Facebook reviews, all of which included negative comments. Former clients complained about rude staff, disorganized management, and/or difficulty scheduling appointments. “Scheduling needs to be made more convenient for the patient,” Kassie wrote in a representative review. “People on the phones need to lose their attitudes as well, and find new employment if this job is too much for them.”
WHAT FRIENDS & FAMILY SAY
The one loved one surveyed by Rehab.com at the time of this writing gave Park Center mixed feedback. They awarded the facility high ratings of four or five out of five stars for its family participation, its cleanliness, its 12-step programming, and its treatment of co-occurring disorders. Lower ratings of one or two stars were given to the rehab for its holistic offerings. When asked, on a scale from one to five, if they would recommend the facility, the reviewer gave a rating of two.
FINANCING
There is currently no information provided on the facility’s website regarding its costs. The one alum polled by Best-rehabs.com to date gave Park Center three out of five stars for its affordability, while the one loved one surveyed gave the rehab four stars for the same metric.
[1]