Youth & Shelter Services, Inc. Seven-12 House

Youth & Shelter Services

Youth & Shelter Services (YSS) provides evidence-based treatment programs for adolescents with substance abuse issues and co-occurring mental health conditions. The treatment includes counseling, intervention, and education to promote personal responsibility and long-term recovery. YSS also offers support services for families and encourages their involvement in the recovery process.

ABOUT YOUTH & SHELTER SERVICES, INC. SEVEN-12 HOUSE

As a provider of programs that assist adolescents and their families in dealing with sexual abuse, homelessness, domestic violence, and substance abuse, Youth & Shelter Services, Inc. (YSS) serves approximately 8,000 young Iowans annually. The Seven-12 House, located in Ames, about 30 miles north of Des Moines, provides residential treatment for teenage girls, including those with co-occurring substance abuse and mental health disorders. On-site medically-assisted detox services are not available.

TREATMENT & ASSESSMENT

Youth & Shelter Services, Inc. (YSS) follows a treatment methodology based on the 12-step and evidence-based principles. The program includes at least 50 hours of therapeutic and life skills counseling per week. It addresses gender-specific factors related to addiction and helps young women develop self-respect, healthy relationships, and coping skills. The program is highly-structured and also covers trauma, relapse prevention, and includes AA and/or NA meeting attendance. The duration of treatment is typically up to 90 days.

YSS focuses on holistic recovery by incorporating physical reconditioning through recreational therapies. In addition to counseling, the daily schedule includes wellness activities such as cycling, basketball, and running. Educational support is available on-site, including G.E.D preparation with a certified teacher. Clients are expected to complete daily chores to combine physical therapy with vocational and sober living skills.

For teenagers with co-occurring mental health conditions, psychiatric evaluations and medication management can be accessed at the facility. Family involvement is viewed as an important aspect of the recovery process, and YSS encourages participation in multidimensional family therapy (MDFT).

Aftercare services include weekly educational groups that address various life skills, such as chemical dependency, bullying, spirituality, values, and communication. These classes help clients maintain sober living skills and lifestyles after completing treatment.

STAFF CREDENTIALS

The treatment team at Youth & Shelter Services, Inc. includes internationally certified alcohol and drug counselors, as well as a licensed marriage and family therapist. Other staff members have experience in recovery programs and specific areas to assist clients with their recovery journey.

ACCOMMODATIONS & AMENITIES

Youth & Shelter Services, Inc.’s Seven-12 House is a 15-bed facility situated in a two-story home along a residential street. Residents have private rooms and use common areas for treatments. Cell phones and other electronic devices are not allowed to help clients focus on their recovery.

WHAT FRIENDS & FAMILY SAY

At the time of this writing, there were no reviews from alumni of Seven-12 House. However, three loved ones reported negative experiences regarding their friends’ and family members’ treatment. They expressed dissatisfaction with the facility’s condition, staff treatment, and the overall program. One individual mentioned that the facility had an unpleasant odor, while another mentioned the lack of professional counseling. Another parent criticized the facility’s supervision and its negative impact on their child’s behavior. The facility received a low rating for staff support, leadership, and overall treatment effectiveness.

WHAT STAFF SAY

Currently, no staff members have provided reviews for Best-rehabs.com. However, reviews from Glassdoor and Indeed indicate mixed feedback. Youth & Shelter Services has received an average rating of 3.3 out of 5 stars on Glassdoor. Several staff members mentioned issues with management and noted disorganization and unprofessionalism. On Indeed, the facility earned 3.9 out of 5 stars, with staff highlighting the rewarding aspects of working with clients, but also noting challenges with youth behavior and the involvement of multiple parties.

FINANCING

Youth & Shelter Services, Inc. accepts self-pay, Medicaid, and many private insurance plans. The facility also offers a payment plan with monthly installments for individuals who require increased flexibility in paying for the recovery program. Co-pays and self-pay payments can be made using credit cards, cash, and checks.

[1] Glassdoor: https://www.glassdoor.com/Reviews/Youth-and-Shelter-Services-Reviews-E264367.htm
[2] Indeed: https://www.indeed.com/cmp/Youth-and-Shelter-Services/reviews

Youth & Shelter Services, Inc. Seven-12 House Reviews

I dont know whats up with everyone hating on this place. the people you know in there sound to me like theyre exaggerating and lying about the place. I was here almost 9 years ago at age 16....I was there for 3 months and when I was able to go home I DIDNT WANT TO! I wanted to stay. The staff were like family to me and so were the other girls there. I still talk to a few staff members and mostly every single girl that I was there with. I have them all on facebook as well and we all stay up to date on eachothers life. I was locked up in alot of places as a kid and I would have chosen this place 100x over if i had a choice everytime. 712 will always hold a special place in my heart!
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  • Literally saved my life. Forever grateful.
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  • Program saved my life. Grateful to the staff and YSS for believing in me more than I believed in myself.
    My girlfriend is currently attending this place for her mental health. This is a place for drug addicts, not mental health. She was very open to coming thinking she would get help and be better but then she got there and now she's getting punished. I just received a letter from her and I'm in tears. She has to wake up by 6:30 and has to be downstairs by 7:30 or else they get an hour of community service. They can't use public restrooms. Cant use the phone for the first 10 days. They barley let you use the phone ever. The house smells like urine. Her mom said they are basically making it feel like they own her own child! And there's nothing she can do because she singed a contract. They had to pay thousands of dollars to get her in but the guy said they had to pay him that day or there wasn't going to be any rooms available so they did. They go there and there was only 2 girls there.... so they lied. Bacially bottom line is all they want is your money, don't send your child here unless you want to severely punish them. This is a place for EXTREME drug addicts. It's sad how this place was reccomended by a mental health physician.
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  • YES claims to be a dual-diagnosis facility. Please, before you admit your child have that confirmed. My child received NO professional counseling beyond drug counseling. (Drug addiction counseling is not a degree...it is a program a person attends for certifcation.) After 88 days...the staff told me I had to come get my child because they couldn't "handle" him. He was not allowed to graduatethe program and was told he could never come back...not even to their end of summer party. The school teacher at the facility told me he was saddened for my child because he didn't deserve what they were doing. He is a good old who followed the rules but was kicked to the curb like garbage. (He completed 2 full high school classes in 2 weeks.) The problem was is the facility did not have true dual diagnosis treatment and I was lied to about that...they never had him start therapy for PTSD, anxiety disorder, and his MDD. Thankfully, this was 5 years ago and he is now a healthy adult, in therapy on his own, drug free, and a shift superior at a great restaurant. We have to place so fast as a parent to save our children that we don't get the opportunity to really research. I reported these concerns to our insurance company...that helped us find placement, and they began reseaching them for insurance recertification. If you need a placement, don't choose YSS.
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    Poorly ran, unsupervised and our daughter's behavior was worse when she got out. They allow too much unsupervised interaction with other patients. They seemed more interested in the state money than our daughter. They guided us in getting aid we shouldn't of had.