Parkwood Behavioral Health System

Parkwood Behavioral Health System


Parkwood Behavioral Health System, located in Olive Branch, Mississippi, offers residential and outpatient treatment to individuals of all ages who are facing mental health and/or substance abuse challenges. Established in 1987, the facility is situated just seven miles outside of Memphis, Tennessee.


Clients can contact Parkwood Behavioral Health System 24/7 to schedule a complimentary assessment for admission. During the initial assessment, clients collaborate with a qualified mental health professional to determine the most suitable level of treatment. Parkwood offers a diverse range of specialized treatment programs, which include partial hospitalization, intensive outpatient programs (IOP), and residential treatment. Their residential treatment program exclusively caters to adolescents aged 12 to 17. Additionally, the facility is equipped to provide treatment to clients with a dual diagnosis.

The treatment program at Parkwood follows the 12-Step method, focusing on education, insight, and experiential learning. Clients receive individual, group, and family therapy, along with on-site Alcoholics Anonymous and Narcotics Anonymous group meetings. Parkwood offers unique therapies such as art therapy, pet therapy, Eye Movement Desensitization and Reprocessing (EMDR), yoga, and a relaxation group.

Family involvement is encouraged to educate them about their loved one’s goals and needs. Families can also consult with Parkwood counselors to address their own emotions. The facility provides educational opportunities for children through its fully accredited, on-campus school – Park Academy.


The treatment team at Parkwood Behavioral Health System comprises of psychiatrists, nurses, social workers, certified addiction counselors, and recreational therapists.


Although specific details about the living arrangements and amenities are limited, Parkwood’s website features photographs that depict dormitory-style bedrooms, shared hospital-style bedrooms, a gymnasium, several classrooms, and modern bathrooms. The facility prohibits clients from bringing electronics such as cell phones or computers.


According to, two alumni provided feedback on Parkwood Behavioral Health System. While one alum gave the facility poor ratings, the other gave it excellent ratings. However, both reviewers expressed their willingness to recommend the facility to friends or family members seeking treatment. The first reviewer believed that the cost of treatment was not worthwhile, and rated cleanliness, staff support, individual counseling, and group counseling poorly. Nonetheless, the reviewer did not experience a relapse after treatment and acknowledged that the facility equipped them with the necessary tools for recovery.

The second reviewer gave the facility excellent ratings overall, especially in areas where the first alum had expressed dissatisfaction. Although they experienced a relapse after treatment, the second reviewer successfully recovered with the knowledge gained at Parkwood. The reviewer further stated, “It only works if you want it to. You have to help yourself with their help.”

WHAT FRIENDS & FAMILY SAY polled five friends and family members of clients. They provided mixed reviews, with only two of the five reviewers indicating that they would recommend Parkwood Behavioral Health System to others. The anonymous loved ones gave the facility an average rating of 1.8 stars for affordability and 2.8 stars for cleanliness. The highest ratings were for family participation, with an average of 3.4 stars out of five. The reviewers assigned three stars for staff experience and counseling options.

When asked to comment on facility strengths, some loved ones struggled to provide a response, while others mentioned the facility’s good food, supportive staff, and effective communication. Regarding weaknesses, two reviewers mentioned the cost, while two others simply stated “everything.” One loved one strongly advised against using the facility, while another remarked, “This facility offers spiritual healing as well as compassionate and caring counselors.”

WHAT STAFF SAY polled one staff member of Parkwood Behavioral Health System who expressed strong recommendation for the facility and assigned five out of five stars in every category. The staff member noted, “Great client care” when discussing facility strengths. They did not mention any weaknesses and concluded, “The staff is caring and makes sure that the proper care is received.”


Parkwood Behavioral Health System does not disclose the cost of treatment. However, they accept various insurance plans, including Medicare.

Parkwood Behavioral Health System Reviews

Treatment was usually excellent. A couple of the staff were pretty apathetic, but they were on nights, so what? They offered a variety of treatment focuses, not just addiction or depression... multiple facets were built in to most, if not all, activities.
Avoid at all cost.
I liked the communication aspect of it.i didnt feel like a resolution was made
I would not recommend it.
Staff cares. Way to much medicine for a person addition to drugs. Don't give them med school they like that and then go home and just want more