ABOUT PRINCETON HOUSE BEHAVIORAL HEALTH
Part of the Princeton Health, Princeton House Behavioral Health provides residential and outpatient care. Children, adolescents, and adults may receive treatment for mental health, behavioral health, and substance abuse disorders. Medical detox is available onsite, and outpatient sites are in five different locations throughout the area. This location is the main facility in Princeton, N.J.
TREATMENT & ASSESSMENT
Admission for inpatient programs is available 24 hours a day. Treatment is gender-specific and personalized to each individual. Clients can expect group, one-on-one, and family therapy, along with evidence-based therapies and educational classes. The therapies aim to help individuals better deal with their emotions. Dialectical behavioral therapy (DBT), medication management, and expressive therapies, such as art therapy, are also available.
In addition to the residential track, the facility also offers day treatment for three days per week and an intensive outpatient (IOP) program for three days per week.
Adolescents aged 13 to 18 receive similar treatment along with substance abuse services as needed. There is a specialized program for adolescent girls with emotional eating challenges. Princeton’s young adult services for mental health and addiction are directed at those between 18 to their mid-20s.
The facility’s residential First Responder Treatment Services target substance abuse problems in those who deal with post-traumatic stress disorder (PTSD), including police officers, military personnel, EMTs, firefighters, and paramedics.
Accredited by the Joint Commission and licensed by The State of New Jersey, Princeton House Behavioral Health staffs board certified psychiatrists, therapists, psychiatric nurses, social workers, primary care physicians, and a clinical pharmacist.
ACCOMMODATIONS & AMENITIES
The facility is situated on 10 wooded acres, with 110 beds. It offers two gyms, an outdoor courtyard, and a game room. Expressive therapies like yoga, art, and writing are provided. There is a conference center for educational programs and 12-step meetings. Clients are allowed to smoke in designated areas, according to the facility’s website, but nicotine replacements are available as well.
WHAT ALUMNI SAY
At the time of this writing, Best-rehabs.com has received over two dozen reviews from former clients of Princeton House Behavioral Health. The 13 alumni polled on whether they would recommend treatment at this facility gave an average rating of 3.69 out of five stars.
The 15 alumni surveyed gave average ratings of 4.1 out of five stars for cleanliness, 3.3 stars for the program’s exercise and leisure opportunities, 3.3 stars for family participation, and 2.2 stars for holistic treatment offerings. The 14 alumni surveyed on connectivity/visitor policy gave 2.6 stars, while counseling options received 2.9 stars, and the staff’s level of training and experience received 4.1 stars.
Complaints included a sentiment from alumni that they were discharged too early, and that the program catered to younger adults more than the older clients. However, many respondents also noted excellent staff and praised the program. One alum wrote: “This facility was very clean and well-maintained and the staff was very friendly and helpful. It was clear that the staff really wanted to see the patients recover and be successful.”
On Google, the facility earned an average of 2.8 out of five stars from 46 reviews to date.  Several reviewers complained about the use of medication in treatment and the staff members. Others gave mixed reviews about the facility itself and disorganized units. In a representative review, alum Devon wrote: “The program has no direction and just seems to be an expensive waste of time. My doctor pushed the same (expensive) medication on several patients with completely different issues, probably because she gets something out of it.”
WHAT FRIENDS & FAMILY SAY
To date, Best-rehabs.com has received survey responses from 10 loved ones of former clients whose ratings were mixed. For instance, loved one C.F. gave just one out of five stars for treatment effectiveness and wrote: “they over prescribed medicine in my opinion. Personally, I do not think there are any strengths of this facility.” Additionally, an anonymous reviewer cited communication issues while another wrote: “The drug addict is still one,” implying that treatment was not effective.
More positive reviews praised the staff. An anonymous reviewer who gave five out of five stars for treatment effectiveness wrote: “They take the time to talk with you and your family; everyone is involved in the treatment.” Another respondent gave just three stars for the effectiveness of treatment but wrote: “Princeton House is a facility that you can feel good about. It is a safe facility and the staff is top notch, very available and helpful. The staff was caring and available.”
Loved ones rated facility cleanliness the highest, with an average of 4.1 out of five stars. The lowest rating went to its holistic offerings which received an average of 2.5 out of five stars.
According to the center’s website, Medicare and Medicaid is accepted, along with other insurance providers.
The facility has received negative attention for several reasons. Most recently, a mental health associate at thewith sexual assault of a woman. While the and charges pending, his duties were restricted so he didn’t have contact with patients. He was last reported as working at the facility as of September 2016.