ABOUT EAGLE STAR HOUSING – LOYOLA RECOVERY FOUNDATION INC.
Founded in 2007, Loyola Recovery Foundation, Inc. operates two facilities in the small town of Hornell in upstate New York. Across these centers, the organization provides medical detox, inpatient care, and outpatient treatment, with a special emphasis on treating veterans — making this one of the 153 facilities in New York State with special programming for veterans.
TREATMENT & ASSESSMENT
Loyola aims to provide evidence-based, state-of-the-art care, combining medical care and social services to help veterans struggling with addiction return to normal daily life.
The detox program provides 24-hour medical supervision as well as counseling services: clients might participate in individual and group therapy, educational sessions, and training on coping with triggers and finding alternative ways of dealing with pain.
Inpatient care also uses a combination of therapy and educational services. Loyola provides very little official information on program specifics, but a staffer polled by Best-rehabs.com indicated that the program uses a multidisciplinary approach that includes medication-assisted therapy (MAT), most often with methadone and Vivitrol but also, occasionally, using buprenorphine. The same staffer indicated that the program frequently uses motivational interviewing (MI) as well as cognitive behavioral therapy (CBT) and brief strategic family therapy (BSFT).
Outpatient services use the same modalities as inpatient care, scaled and scheduled to suit the client’s other commitments.
STAFF CREDENTIALS
There is currently no information provided by the organization regarding its treatment staff, but the single staffer polled by Best-rehabs.com to date described the organization’s nurse practitioners and physician’s assistant as “awesome” and “very supportive,” and indicated that there are 14 licensed medical professionals on staff, and four licensed mental health staffers.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the organization regarding the living arrangements and related offerings of its inpatient unit.
WHAT ALUMNI SAY
Best-rehabs.com hasn’t yet polled any Loyola alumni, but the center has stellar ratings on secondary sites, in the form of two five-star ratings on Google, neither of which has any accompanying commentary.[1]
WHAT STAFF SAY
The single staff member polled by Best-rehabs.com to date shared a mixed review of this facility. She confirmed that the program is “very supportive” of its clients, and that in addition to addiction it treats PTSD “on a low level.” However, she added that administrative procedures run less smoothly. “The people in the main office are not around and do not know what really goes on at the unit,” she wrote. “It is very frustrating to train a coworker only to have them leave after a month or two because of the way the program director handles things.”
Loyola Recovery Foundation also has mixed reviews from staff on secondary sites, with a 3.3 out of five-star average rating on Indeed, and on Glassdoor, a one-star rating and a five-star rating.[2] [3] One reviewer posting on Indeed summed up the most common comments: “What they stand for is fantastic. Just a little problem in the execution. This is a great company that tries hard but seems to fall horribly short of being able to deliver. I loved most of my time spent with this company but became more and more frustrated with the constant changes in policies, numerous interpretations of existing policies, high turnover and enormous egos,” they wrote anonymously.
FINANCING
There is currently no information provided on the organization’s website regarding its treatment costs; however, the single staffer polled by Best-rehabs.com to date indicated that both health insurance and private pay are accepted, and that there’s federal reimbursement for veterans.
[1]
[2]
[3]