ABOUT ADAPT OREGON — ROSEBURG
ADAPT Oregon provides a comprehensive range of mental health and substance abuse outpatient, residential, and social detox services in Douglas, Coos, and Josephine Counties. At the Roseburg location, ADAPT operates one of the 197 (88.3%) Oregon outpatient treatment programs for adults. Additionally, it is one of the only 115 (51.6%) treatment centers in the state to serve individuals with co-occurring mental health disorders.
Medically monitored detoxification services are not available on-site, but ADAPT can arrange rapid access to a detox facility when necessary.
TREATMENT & ASSESSMENT
All clients enrolled in this outpatient facility undergo a comprehensive drug and alcohol assessment to determine the appropriate level of care and create a personalized treatment plan. Treatment options include an intensive outpatient (IOP) program, individual and group therapy, and case management services to address clients’ housing, transportation, and childcare needs. This feature is only available at 25 (11.2%) Oregon treatment centers.
The Roseburg facility also provides in-school and detention-based services for teenagers and their families, although specific details are limited.
STAFF CREDENTIALS
The treatment team consists of certified alcohol and drug counselors, mental health counselors, and a case manager. The facility also collaborates with behavioral health consultants and addiction staff at the nearby Umpqua Regional Medical Clinic.
To date, three former clients and their loved ones surveyed by Best-rehabs.com have given the staff’s level of training and support ratings of either two out of five stars or four stars.
WHAT ALUMNI SAY
H.S., the single alumnus polled by Best-rehabs.com, reported mixed findings. She gave four out of five-star ratings for the facility’s exercise and leisure activities, holistic offerings, and meals and nutrition, but only two stars for its staff support and cleanliness. Furthermore, though she indicated that she would reenter treatment if needed, she also stated that she would not recommend treatment at this facility for friends and family.
On Google, feedback was generally more positive, with an average rating of 4.7 stars from six users to date. The sole three-star reviewer wrote, “It’s whatever,” but the other five, five-star reviewers praised the staff and treatment. “The MAT program & Family there saved my life,” J.E. wrote, in a representative response.
WHAT FRIENDS & FAMILY SAY
The two loved ones surveyed by Best-rehabs.com to date had negative experiences with the facility. While acknowledging the “kind/caring staff,” one of them gave ADAPT only one out of five stars for treatment effectiveness, as they found the outpatient program unable to successfully change a seriously addicted/mentally ill client’s behaviors. However, this reviewer did give high ratings of four stars to family participation, counseling options, affordability, admissions and discharge procedures, and the facility’s effectiveness in treating co-occurring disorders.
The other anonymous reviewer mostly gave two-star ratings across more than a dozen evaluated metrics, including the facility’s cleanliness, holistic offerings, counseling options, affordability, and family participation. “This place is really horrible all around,” this loved one commented.
FINANCING
According to the facility’s webpage, ADAPT is a preferred provider with most insurance plans, including Cigna, LIfeWise, ODS, Pacific Source, and Regence Blue Cross Blue Shield. Sliding fee discounts may also be available for the uninsured and those who qualify. Medicaid, Medicare, and Access to Recovery (ATR) Vouchers (only usable at 20.2% of Oregon treatment centers) are also accepted, according to its HealthGrove page.