ABOUT BRADFORD HEALTH SERVICES – KNOXVILLE
Located in Knoxville, Tenn., the Bradford Health Services treatment facility serves as one of nearly 30 locations within the Bradford Health Services treatment network. This facility provides comprehensive care to teens and adults dealing with chemical dependency through its intensive outpatient program and aftercare plans.
Bradford Health Services of Knoxville does not offer on-site detoxification services, but does provide no-cost intervention services and treatment consultations. Additional locations can be found throughout Alabama, Florida, and Arkansas, where a range of services are available.
TREATMENT & ASSESSMENT
According to the website, clients at this facility undergo a multidisciplinary assessment to determine the most appropriate level of care, which may include outpatient treatment. Requirements for the intensive outpatient program (IOP) include attending multiple sessions each week, as long as clients are medically stable and capable of maintaining sobriety without supervision.
Bradford Health Services utilizes a 12-step approach together with evidence-based methods in its abstinence-based program. Treatment programs for both adults and adolescents focus on relapse prevention education, group therapy sessions, and may incorporate adventure-based programs and educational training. Group discussions are tailored to address age-specific issues, such as parenting for adults and the neurobiological consequences of addiction during teenage years for adolescents.
Family involvement is highly encouraged, with family members urged to attend Al-Anon meetings to familiarize themselves with the disease of addiction. Continuing care services are also provided upon discharge, which includes ongoing monitoring, referrals to community-based 12-step opportunities, and involvement in the facility’s alumni association.
STAFF CREDENTIALS
This Bradford Health Services facility is accredited by the Joint Commission and employs a multidisciplinary team of master’s-level substance abuse counselors, counselors with experience in adolescent treatment, intervention specialists, case managers, and program coordinators.
WHAT ALUMNI SAY
The sole alum surveyed by Best-rehabs.com offered a largely positive review, emphasizing their satisfaction with treatment effectiveness and recommending the facility. However, they expressed dissatisfaction with the center’s visitors’ policy. Several anonymous reviews found on other websites also praised the center’s staff and their commitment to helping individuals through their recovery process.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com provided a mostly negative review, expressing dissatisfaction with treatment effectiveness and the overall rehab experience. However, they did acknowledge the friendliness of the staff.
WHAT STAFF SAY
Best-rehabs.com has not yet received reviews from staff members. However, on Glassdoor, a review site for employees, Bradford Health Services received an average rating of 2.2 out of five stars from 46 staffers. Some challenges mentioned by former employees include heavy workload, high turnover, and low pay.
FINANCING
According to the facility’s website, Bradford Health Services accepts most major insurance providers for treatment and offers private pay options for those who are underinsured or uninsured.