ABOUT PLATEAU MENTAL HEALTH CENTER IN COOKEVILLE, TN
Located in Cookeville, Tenn., Plateau Mental Health Center is operated by Volunteer Behavioral Health, which runs more than 15 recovery centers across Tennessee. Plateau Mental Health Center provides treatment services to individuals struggling with substance abuse and co-occurring disorders. Treatment options include intensive outpatient (IOP), outpatient, and residential treatment. Detox is available on site.
TREATMENT & ASSESSMENT
According to the center’s website, services at Plateau Mental Health Center includes the CHOICES Program, which is an intensive outpatient program for women with co-occurring disorders, and residential treatment for men and women with co-occurring disorders. Treatment involves edidence based practices including individual and group therapy.
The center also offers medically monitored detox, a crisis stabilization unit, a crisis walk-in center, DUI treatment, and case management for people of all ages.
Outpatient therapy includes adult, individual, and group therapy. The center also provides assistance to people transitioning out of homelessness, has a peer support center, and offers psychiatric medication management.
The center also provides a number of different evaluations including psychological evaluations, psychosexual evaluations for adults and adolescents, and specialty evaluations for the VA and military personnel.
There is currently no information provided by the facility regarding its treatment staff.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings.
WHAT ALUMNI SAY
There have been no alumni polled by Best-rehabs.com at time of writing.
On Google, review were overwhelmingly negative, with three reviews giving either two out of five stars or less to the facility. Many reviewers described the intake staff as “dismissive,” and accused the director of the facility of lacking understanding of mental health disorders.
The 11 people who left reviews on the center’s unofficial Facebook Page at the time of this writing, gave the center an average 3.1 out of five stars. Many reviewers wrote that the staff was rude, or it was very difficult to get an appointment. Representative reviewer James wrote: “Very rude staff. Telephone system is horrible. Do not return calls. If they do answer the phone, your immediately put on hold only to be disconnected.”
WHAT FRIENDS AND FAMILY SAY
The one loved one polled by Best-rehabs.com at time of writing left a mostly positive review regarding Plateau Mental Health Center. Loved one Lisa gave the center top marks in a number of categories including affordability, cleanliness, and family participation. “They are very caring there are very hands on and serious about sobriety,” Lisa wrote.
There is currently no information provided on the facility’s website or otherwise regarding its costs.