ABOUT BLOUNT MEMORIAL EMOTIONAL HEALTH AND RECOVERY CENTER
Blount Memorial Hospital, a trusted healthcare provider in East Tennessee for nearly 70 years, is proud to offer the Emotional Health and Recovery Center. Our center is one of only 13 facilities in the state to provide hospital inpatient care. We offer short-term inpatient, partial hospitalization (PHP), and intensive outpatient (IOP) programs to adults struggling with addiction, mental health disorders, and co-occurring disorders.
Our center also provides medically monitored detox as part of our inpatient track.
TREATMENT & ASSESSMENT
Our 16-bed inpatient unit is specifically designed for adults with a range of struggles, including drug and/or alcohol addictions, suicidal and/or homicidal tendencies, and psychiatric issues. While our treatment program only lasts five to seven days, we focus on long-term care options and provide referrals and aftercare support groups to our clients.
We also offer PHP and IOP care for adults with less severe substance abuse and mental health issues. PHP care, a step-down option between inpatient and outpatient care, provides intensive treatment five days per week from 9:00 a.m. to 3:30 p.m. IOP care, on the other hand, is for stable adults and lasts for two to four weeks, with daily sessions from noon to 3:30 p.m.
In addition, our center provides outreach services for senior adults, including caregiver support groups and community education presentations to assist with aging, caregiving, and other related matters.
STAFF CREDENTIALS
At our center, we employ a team of highly trained medical doctors and psychiatrists. Our staff’s level of experience and training has been highly rated by loved ones, receiving four- and five-star ratings.
ACCOMMODATIONS & AMENITIES
Clients in our 16-bed inpatient unit have access to our full-service café and cafeteria from Monday to Friday. According to loved ones surveyed, our accommodations and amenities have received a perfect five-star rating.
WHAT ALUMNI SAY
Currently, we do not have any reviews from former clients directly on our site. However, reviews on secondary sites are mixed to low.
On Citehealth, where our facility has received five reviews, three alumni provided negative feedback while two left positive reviews. This gives us an average rating of 2.8 stars. One alum gave the center one star overall, criticizing the staff as “incredibly rude and judgmental.” Another alum mentioned the lack of individual therapy and deemed the program “too general.” In contrast, one satisfied alumni gave the center five stars and praised the staff, calling it the “best facility.” The other five-star reviewer agreed, emphasizing that the staff genuinely cares for the patients and goes above and beyond to achieve the best possible outcome.
As a hospital, we have an average rating of 2.8 out of five stars based on 73 Google reviews. These reviews mostly focus on our emergency room.
WHAT FRIENDS & FAMILY SAY
Three anonymous individuals, who were polled by Best-rehabs.com, shared both positive and negative aspects of their loved one’s experience at our center.
Two loved ones gave the center four out of five stars when asked if they would recommend our facility. They also gave high ratings for facility cleanliness, counseling options, admissions and discharge procedures, and whether our facility is adequately equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders.
All three respondents expressed satisfaction with the care their loved ones received, despite some dislikes about the treatment programming. One loved one felt that the inpatient program was too short but acknowledged its effectiveness in helping their loved one overcome addiction. Another loved one described the facility and staff as “great” while suggesting improvements to the program. The third individual simply stated, “It helped.”
FINANCING
We recommend that prospective clients contact their insurance providers directly for questions regarding coverage. Blount Memorial Hospital accepts private pay and offers financial assistance for qualified individuals. Our Emotional Health and Recovery Center specifically accepts Medicaid, state insurance, and Access to Recovery (ATR) Vouchers.
Updated February 2018