Center for Discovery – RESILIENCE PACIFIC PLACE

Center for Discovery – RESILIENCE PACIFIC PLACE

ABOUT CENTER FOR DISCOVERY – RESILIENCE PACIFIC PLACE

Resilience Pacific Place is one of two Center for Discovery (CFD) residential treatment centers for adolescents located in Long Beach, Calif. This facility specializes in caring for teens who struggle with substance use and co-occurring disorders and conditions, such as depression, anxiety, self-injury, and trauma. Center for Discovery began serving teen mental health needs more than 20 years ago and operates eating disorder treatment facilities across the country.

TREATMENT & ASSESSMENT

While treatment plans at Resilience Pacific Place are tailored for each boy and girl, ages 11 to 17, the 12-Steps and cognitive behavioral therapy are central components. Residents participate in at least three individual counseling sessions per week and multiple groups each day. Groups help clients develop coping skills, self-esteem, and spirituality.

The facility also offers medication management, anger management and relapse prevention sessions, dialectical behavioral therapy, art and music therapy, and nutritional guidance. Residents attend local 12-step meetings.

Adolescents progress through levels in rehabilitation, gaining increasing independence as they develop skills for life in recovery. Recreational activities are key to educating clients and their family members about the importance of positive social and expressive practices. Center for Discovery prioritizes family involvement through weekly family therapy and education.

Resilience Pacific Place staff also serve as educational liaisons and assist with developing individual education plans. Aftercare is provided through online and weekly in-person support groups at various CFD locations following completion of the residential program.

STAFF CREDENTIALS

At the time of this writing, the Center for Discovery website identifies the Resilience Pacific Place program director as a board certified dance/movement therapist, master’s-level addiction specialist, and certified Reiki practitioner. The center’s treatment team also includes a psychiatrist, nurses, and additional master’s-level therapists, several of whom are certified in holistic practices.

ACCOMMODATIONS & AMENITIES

Resilience Pacific Place accommodates six residents at a time. A Center for Discovery website video features a large, multi-story home, open kitchen, sunny shared bedrooms, and a plushly furnished living room. The center is located in a residential neighborhood to support the transitional process as clients progress toward returning home.

WHAT ALUMNI SAY

Although Best-rehabs.com has yet to receive any feedback for Resilience Pacific Place from former clients, alumni reviews for several facilities on Center for Discovery’s official Facebook page (which its staff may monitor) were overwhelmingly positive. Fifty-three individuals, mostly alumni, contributed to a 4.5 out of five star average rating.

The sole reviewer who referenced Pacific Place in Long Beach expressed gratitude for her therapist for the program “helping me to get my life back.” Referencing other CFD locations and in particular eating disorder programs, positive reviews tended to praise staff members as caring and committed. “They made sure you came out ready for the world, all by yourself,” K.M. wrote in a representative review. Alumni also characterized the program as life-saving. One alum complained about disorganization and food quality.

WHAT FRIENDS & FAMILY SAY

All five of the loved ones who submitted feedback for Resilience Pacific Place to Best-rehabs.com were highly critical, rating the effectiveness of treatment and accommodations just one out of five stars each. Three complained about costs and the facility’s financial focus. One parent expressed concerns about safety and more than half noted that the staff did not care about clients or solving problems. “Very disappointed…they don’t look at anything long term,” wrote one reviewer.

By contrast, 13 of 18 parents who reviewed the Center for Discovery Long Beach teen substance abuse facility offered highly favorable feedback, granting maximum five-star ratings. Echoing alumni on Facebook, most reviewers highlighted the staff, several highlighting their commitment. C.M. described staff as “comforting and professional,” and four individuals noted the help they received in arranging for aftercare. Parent L.S. wrote that the program was “well intentioned” but not well run. They also described the facility’s financial approach as an “insurance mill,” concurring with Best-rehabs.com reviewers.

Not enough supervision of residents was a particular concern expressed by two parents, although another one described constant supervision and strong safety and structure. Reviewers also repeatedly reported benefiting as a family from the program.

WHAT STAFF SAY

Best-rehabs.com has not received any feedback from former or current employees of CFD Resilience Pacific Place at the time of this writing. However, Indeed three reviews for the Long Beach facility and two on Glassdoor all shared favorable opinions. Reviewers praised supportive co-workers and expressed appreciation for working with their clients. A moderate Indeed review reported good training but high staff turnover. One Glassdoor reviewer concurred about training and described co-workers as genuinely caring. Another reported internal communication problems.

FINANCING

Center for Discovery does not specify costs for treatment at Resilience Pacific Place. However the CFD website lists more than a dozen insurance plans for which it is in-network. Self-pay is accepted and financing may be arranged through an arrangement with Prosper. The organization also offers a scholarship program.

Center for Discovery – RESILIENCE PACIFIC PLACE Reviews

Treatment EffectivenessThese people care about one thing; money. More specifically, insurance money. Nothing that happened from the moment we checked in until the moment we pulled our kid was about anything other than trying to get the insurance company to pay them. When we challenged therapists and ultimately management at Center for Discovery about how little of what was happening made sense, how nothing they were doing had anything to do with why we came to them, they blamed the insurance company. They said that the diagnosis they gave my daughter and her treatment plan were what they were so that the insurance company would pay! That is absolutely nuts! What a waste of time and a waste of precious mental health benefits from our insurance company.
When I checked my son into this program, I was promised that he would be safe. He wasn't. Center for Discovery was full of kids from juvenile hall, fighting...violent kids. We checked our son out when we went for a family meeting... I can and will tell everyone that I can about our horrific experience.
Please do not allow any family member to be admitted here. These people do not care about their patients... It's also extremely overpriced for the service provided. Do avoid this place.
They put money before the kids.
Very disappointed...they don't look at anything long term and only care about moving "clients" in and out...they care more about getting respect than actually helping to solve real issues..If you are looking for long term solutions and care about or child's future DO NOT send your child here.