ABOUT CUMBERLAND RIVER BEHAVIORAL HEALTH INC – CROSSROADS
Cumberland River Behavioral Health (CRBH) is a nonprofit community mental health center that serves eight counties in Kentucky. At more than ten facilities around the state, including locations inand , the facility offers residential, outpatient, and crisis services as well as treatment for children and individuals struggling with substance use disorder and developmental disabilities.
Crossroads is a 30-day residential program offering non-medical substance use treatment for men only. The center primarily serves the local area, but will also accept referrals from around the state.
TREATMENT & ASSESSMENT
Crossroads accepts referrals 24 hours a day.
The Crossroads program is based on the 12-Steps, and features on-site AA and NA meetings. On all its programs, CRBH hopes that clients will be active participants, and families are encouraged to play an active role in the recovery process.
For those clients in need of further care at the end of the 30-day program, Crossroads can provide transitional living services.
At the time of this writing, CRBH does not provide any further information about the program at Crossroads, however, two individuals polled by Best-rehabs.com indicated that the facility had poor-to-mediocre resources for treating co-occurring disorders, and that the center’s holistic offerings were minimal.
There is currently no information provided by the facility regarding its treatment staff, however, the two individuals polled by Best-rehabs.com to date on the staff’s level of training and experience gave it a one-star and a three-star rating.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings, however, the two individuals polled by Best-rehabs.com to date gave Crossroads four- and five-star ratings for its cleanliness and meals, and a three-star rating and a four-star rating for its accommodations.
WHAT ALUMNI SAY
The single alum polled by Best-rehabs.com to date would not recommend treatment at Crossroads. “Basically just a detox program, no help unless you are a person of strong will,” they wrote, adding that they received no individual counseling. They gave the facility two stars for its treatment effectiveness, family participation, counseling options, and ability to treat co-occurring disorders, and one star for its holistic offerings.
Secondary review sites yielded no coverage of Crossroads at the time of this writing.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com to date would not recommend treatment at Crossroads. “More family involvement would be helpful,” K.L.A. wrote, though they gave the facility four stars for its treatment effectiveness and family participation. The center’s counseling options and ability to treat co-occurring disorders fared more poorly, with one star each.
WHAT STAFF SAY
Staff posting on secondary sites had left mixed reviews of CRBH’s Corbin operations at the time of this writing: a two-star rating, two three-star ratings, and a four-star rating spread between Indeed.com and Glassdoor.  Among the criticisms that might affect client care, one staffer cited a high staff turnover; “Little supervision means little overlook over care of clients,” another reviewer added on Glassdoor. Otherwise, the reviewers described a “typical” mental health agency.
There’s a $400 admission fee; following this, the cost of treatment is determined on a sliding scale, depending on the individual’s ability to pay. Individuals referred from out of state are required to pay the full fee. CRBH accepts self-pay, private insurance, Medicare, and Medicaid.