Lahey Health Behavioral Services

Lahey Health Behavioral Services Danvers Massachusetts

At Lahey Health Behavioral Services, teens and adults are invited to work with a team of compassionate licensed addiction treatment professionals to develop the necessary skills to foster lifelong recovery. For those in need of supervised withdrawal treatment, Lahey Health offers safe medical detoxification and clinical post-detoxification residential stabilization treatment. Outpatient services include counseling, group therapy, and medication-assisted treatment, as well as coursework to satisfy court-ordered substance abuse sentencing.

ABOUT LAHEY HEALTH BEHAVIORAL SERVICES

Lahey Health Behavioral Services recently merged two long-standing non-profit health and human services organizations on Boston’s North Shore. Currently, more than a dozen locations provide a comprehensive array of behavioral health services including inpatient and outpatient treatment for addictive and psychiatric disorders. In addition to the agency’s headquarters, a detox center, methadone clinic, short-term stabilization residence, and dual diagnosis rehab residence for adolescent boys are all located in Danvers, Mass.

TREATMENT & ASSESSMENT

Individuals struggling with substance abuse, including alcohol, opiates, or benzodiazepines, may undergo medically monitored detoxification while participating in psychoeducational group sessions and 12-step meetings through a dedicated detox center. Upon completion, clients receive referrals for next steps in recovery.

The outpatient methadone clinic offers maintenance dosing, wellness education, individual and group counseling, family therapy, and an array of lab work and testing services, including screening for HIV and substance use.

The Danvers-based youth day school and residential facility hosts a 90-day program for boys struggling with substance abuse and co-occurring disorders. Following detox services if needed, residents participate in holistic therapies such as pet, recreational, and music, as well as in counseling, emotions management, and 12-step practices.

STAFF CREDENTIALS

The leadership at Lahey Health Behavioral Services includes medical doctors, master’s level health services administrators, licensed mental health and substance abuse counselors, and master’s level registered nurses. Some common positions hired, according to the facility’s website, are master’s level clinicians and direct care staff for whom the education requirement is a high school diploma. 10 individuals polled by Best-rehabs.com at time of writing gave an average rating of 2.9 out of five stars for the staff’s level of training and experience.

ACCOMMODATIONS & AMENITIES

Many of the Danvers-based programs are located on a common campus, including a 50-bed adult detox unit and a 15-bed residential rehab for youth. Some outpatient services provide transportation to clients, and many services are available in English and additional commonly spoken languages in the area such as Khmer and Spanish.

WHAT ALUMNI SAY

Most of the nine alumni polled by Best-rehabs.com attended the crisis stabilization program, and many had participated prior to the merge of CAB with Lahey. The alumni reviews of the facility were mixed, with alumni either loving or loathing the facility.

Reflecting the mixed average rating of 2.9 out of five stars that the staff’s level of training and experience received, alumni were particularly polarized in this area. Some alumni praised the staff. One alum wrote, “they have people that work there that are in recovery themselves and the understand what your going through.” Conversely, alum J.P. wrote that the staff “tend to…mingle together in a back office and have little client paitient counseling.”Another alum wrote, “they need to be more aware of addiction, not be mean.”

The highest rated category was afforadbility, with an average of 3.8 out of five stars. However, two of the total alumni did not leave a rating for this metric.

WHAT FRIENDS & FAMILY SAY

Best-rehabs.com polled six loved ones who provided mixed to negative reviews. Two-thirds of the loved ones polled would recommend the facility, despite the effectiveness of treatment received an average rating of just 2.5 out of five stars from the four respondents polled on that metric. Two mentioned the short length of stay in crisis stabilization as a weakness.

Concurring with a common alumni opinion, Diane wrote: “we need more educated people more recovering addicts who know the real game and struggles.” One relative cited a lack of supervision in client rooms. More positive commentary focused not so much on the facility’s effectiveness, but on its availability as a crisis center.

WHAT STAFF SAY

On Glassdoor, 64 reviews by former and current employees of Lahey Health Behavioral Services or its previously distinct agencies yielded an overall average rating of 2.7 out of five stars.[1] The accumulated ratings suggested an obsession on numbers by the upper management, and a lack of clinical background. However, staffers did praised the work environment and their colleagues.

FINANCING

Lahey programs differ in cost and financial arrangements, but most accept major insurance plans, self-pay, and Medicaid. A sliding fee scale is available for many services, as well. The youth residential program is funded by the state.

[1] https://www.glassdoor.com/Reviews/Lahey-Health-Behavioral-Services-Reviews-E690601.htm#

Reviews about Lahey Health Behavioral Services

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  • Only rehab I know that the staff dates the patients. That's not what the steps teach you
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  • it was great.
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  • It was a decent facility.
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  • They over medicate. In 2004 it was helpful, but now clients are just a number. There are no blankets, no pillows, small food proportions, and no snacks or juices. The counselors tend to hide or mingle together in a back office and give little client or patient counseling.
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  • A good friend of mine was a patient recently here. At one point he needed to go to the quiet room. Other times he wasn't a threat to himself or others and he was still sent there! My friend is severely mentally ill. He wouldn't know how to file a complaint. The treatment of him was awful. I would never recommend this facility to anyone! As a former patient, I personally witnessed people being sent to the quiet room who weren't of harm to themselves or others.
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  • I feel that 1- 7 day stay is useless to an addict. They need 30 days and then they need aftercare, they need counseling to understand that id their is confrontations between patients the need someone who is trained to talk and work things out with the addicts, not toss them out on the street so they can reuse and harm themselves, we need more educated people more recovering addicts who know the real game and struggles these men and women are going through, Im sure their addiction did not happen over night, so it is going to take some time to work on recovery, and first and foremost the addict must be ready.
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  • Horrible excuse for rehab. No supervision in rooms
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  • they were somewhat pleasant at times. non professional. they need to understand the patient, and their needs and wants.
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  • They have good groups and a nice staff. However, there is no exercise made available. It's one of the better places in the area; they have smoke breaks all day, it is clean and there is good food.
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  • Availibility was a strength. Length of stay, follow up care/recovery low were weaknesses. Bed availability good/further guidance limited.
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  • THE STAFF was a strength. THE MEETINGS AND THE PROGRAM ITSELF..
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  • An overall good facility.
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  • The strengths are that they have people that work there that are in recovery themselves and the understand what you're going through ... But that's only a few ... The ones that don't have drug experience don't know what there talking about and act better then you. They don't let you do anything; I sit in one room all day and have one commitment, They let you go outside, yes, but there are no activities. It is awful that some people treat you like you are nothing that it is just a job for them... They could teach you more about your addiction in their groups, instead they play games. i want to learn how to cope and deal with my addiction and they don't do that at all.
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  • Strengths: Close to ht. Poor services.....did not help much attention all There are much better centers, would definitely not recommend
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  • Strengths: Employees knowledge and skill. Weaknesses: Size of the facility. Small but convenient
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  • they lack compassion and skills. they need to be more aware of addiction, not be mean.
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  • It was an overall good facility.