Concord Hospital

Concord Hospital

ABOUT CONCORD HOSPITAL

Concord Hospital is a non-profit, acute care and charitable organization that offers medical and behavioral health services. The facility offers inpatient psychiatric treatment and outpatient treatment for adults struggling with substance abuse. The center, which provides a 24-hour crisis service, is among 19 substance abuse treatment facilities in New Hampshire that provides an intensive outpatient program (IOP).

TREATMENT & ASSESSMENT

Adult psychiatric care occurs on a small ward that accepts voluntary admissions only. Treatment is interdisciplinary, and includes referrals to outpatient care upon completion. Services offered for psychiatric health include electroconvulsive therapy (ECT) in both inpatient and outpatient settings.

Substance abuse services consist of an IOP, individual counseling, and gender-based continuing care support. In addition, the facility offers DWI evaluations and aftercare groups. The IOP – Fresh Start – is a four-week program for individuals ages 17+. Clients attend four three-hour sessions a week; family and friends may attend one weekly session.

STAFF CREDENTIALS

Concord Hospital’s substance abuse services are provided by licensed alcohol and drug counselors. The facility also employs psychiatrists and nurses. Out of five stars, the three individuals polled by Best-rehabs.com to date gave three and four-star ratings for the staff’s level of training and experience.

ACCOMMODATIONS & AMENITIES

The inpatient psychiatric ward has 15 beds. There is currently no further information provided by the facility regarding its living arrangements and related offerings.

WHAT ALUMNI SAY

The two alumni polled by Best-rehabs.com to date provided mixed opinions about Concord Hospital. Both offered four- and five-star ratings for the facility’s cleanliness and the staff’s level of experience and training. However, both offered lower two-star ratings for the amount of family participation.

Offering a five-star rating for the facility’s discharge planning, one alum wrote: “It was an educational experience about the consequences of alcoholism.” As for weaknesses, the other alum criticized the food and portions, but did cite “help with mental health” as a facility strength.

At the time of this writing, secondary sites covered the hospital in general rather than the psychiatric and substance abuse services specifically. The hospital received mixed reviews, skewing positive: 4.1 out of five stars based on 730 reviews on the organization’s Facebook page, which it can manage; three stars based on 58 reviews on Google reviews; and three out of five stars based on 18 reviews on Yelp. [1] [2] [3]

Positive reviewers invariably praised staff and care received at the facility. Negative reviewers cited long wait times and, much less frequently, rude staff. “Best doctors. Slow service. Long waits but bwtter than most,” Matthew wrote in a representative review on Google reviews.

WHAT FRIENDS & FAMILY SAY

The sole loved one polled by Best-rehabs.com to date offered favorable feedback, providing four-star ratings for the facility’s discharge policies, its cleanliness, co-occurring disorders, and the level of family participation. “Facility is able to protect patient from themselves…,” the loved one wrote, but added: ” I felt that one therapist didn’t have enough background with these types of issues.”

FINANCING

Concord Hospital accepts insurance and self-payment. Financial assistance is available for qualifying clients.

CONCLUSION

Media reports indicate that this hospital’s mental health services may be overtaxed — along with many other such facilities in New Hampshire. An article in the Concord Monitor at the end of 2017 reported how psychiatric facilities in the state, including Concord Hospital, cannot keep up with demand for inpatient admissions.

[1] https://www.facebook.com/pg/ConcordHospital/reviews/

[2] https://goo.gl/7n4FME

[3] https://www.yelp.com/biz/concord-hospital-concord-3

Reviews about Concord Hospital

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Facility is able to protect patient from themselves....harming themselves. Meetings with therapists. I felt that one therapist didn't have enough background with these types of issues. Wasn't a seasoned therapist who had much background in this type of therapy. Would not listen to loved ones who knew what was going on. Ex.therapist Said the person was an alcoholic. True, but......bipolar as well. They self medicated with alcohol and pills. Therapist felt the alcohol was the main problem! No....you have to get rid of the alcohol to get to the root problem which is bipolar!!! I explained quite a bit in the last block. Get seasoned therapists that are able to get to the root problem.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Sessions were always with small groups The "instructor" did not always make the goals clear. It was an educational experience about the consequences of alcoholism.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • help with mental health. food stinks portions are bad. i had a fall on the floor. ended up with a pinched nerve. was transfered to soon still feeling wheezy.