ABOUT LAKE REGION MENTAL HEALTH CENTER
Founded in 1966, Lake Region Mental Health Center is a privately-owned, non-profit facility in New Hampshire. It serves as the state-designated community mental health board for 24 municipalities in Belknap and southern Grafton County, N.H.
The organization provides outpatient care, supportive housing, and physical health care programs for individuals of all ages seeking treatment for mental health disorders. It operates two centers in Laconia (one for adults and one for children and families), and a single facility in Plymouth that serves clients of all ages.
TREATMENT & ASSESSMENT
Lake Region Mental Health Center bases its programs on evidence-based practices, primarily dialectical behavior therapy (DBT) and illness management and recovery (IMR). These approaches help individuals with severe mental illnesses achieve their treatment goals. Case managers work with clients to coordinate their care, and clients have access to medication management and other medical services to improve their overall health and focus on recovery.
Child services at the facility focus on a child impact program that aims to reduce incidents involving children in the community and provides mental health treatments for children. Case managers manage access to medical care and behavioral health interventions for children in need of treatment.
Adults also have access to a combination of case management, counseling, and support services. Lake Region Mental Health Center is one of the 15 facilities in the state that offers job training and assistance for clients when they are ready to leave the program. The organization also provides housing assistance and transportation services to facilitate clients’ transition back into the community.
STAFF CREDENTIALS
The center’s team includes psychiatrists, APRNs, nurses, and volunteers from the local community. The staff’s level of training and experience has received a rating of two out of five stars from a single alum polled by Best-rehabs.com.
WHAT ALUMNI SAY
A single alum polled by Best-rehabs.com provided a mixed review. The alum rated the level of family participation as three out of five stars, but gave two stars for available counseling options and the likelihood of recommending the facility to others. The alum simply wrote, “It was good.”
On Google, Lake Region has received both a one out of five-star review and a perfect five-star review. One alum described the facility as “sketchy,” while the other alum mentioned the “Wonderful people” and “Great counseling.”
WHAT STAFF SAY
On Indeed, Lake Region has an average rating of three out of five stars from 11 reviews. However, both reviews for the Plymouth location were negative, providing one out of five-star ratings. Former employees described the company as “unprofessional,” “very unethical,” and “dishonest.” They also mentioned that staff members gossip and have a “rude and stuck up” attitude.
On Glassdoor, two Lake Region employees gave ratings of two out of five stars and three out of five stars. Both reviewers cited structural problems such as poor leadership and poor communication that could potentially impact client care. However, one reviewer acknowledged the presence of good people who care and highlighted the meaningful nature of the job.
FINANCING
Lake Region Mental Health Center accepts most major private insurance plans, Medicaid, Medicare, Healthlink, and Community Care. Limited subsidies are available for uninsured clients via municipal funds. However, the organization relies predominantly on funding from Medicaid. The center’s affordability received a rating of three out of five stars from the single individual polled by Best-rehabs.com.
CONCLUSION
Lake Region Mental Health Center focuses on implementing best practices in its operations and hosts seminars to raise awareness of treatment best practices among clients, staff, members, and the community.