ABOUT SERENITY PLACE
Serenity Place NCADD Affiliate, located in Manchester, N.H., offers inpatient treatment to individuals and families struggling with behavioral health concerns. The organization is a non-profit community based agency affiliated with the National Council on Alcoholism and Drug Dependence (NCADD). NCADD has been in existence for more than 70 years and serves as a resource for those struggling with alcohol and drug addiction. The mission of Serenity Place is to provide opportunities for sobriety to those who are chemically dependent and enable them to maintain sobriety and return to the community as a contributing member.
TREATMENT & ASSESSMENT
The facility’s treatment program follows five core values including integrity, respect, compassion, inclusion, and collaboration. In order to be admitted, clients first receive a substance abuse evaluation to determine their individual needs and set a treatment plan. Both adolescents and adults may receive substance abuse evaluations and treatment.
Serenity Place was started in 1977 in a rented apartment as a Sobriety Maintenance program. Since then, the facility has moved into a larger facility with an additional men’s transitional living facility added. The facility now offers a range of inpatient and outpatient options but, the facility’s website does not provide any additional details regarding the treatment options. According to the facility’s Yelp listing, which it has claimed, “Services include detox, alcohol education for DWI offenders, and transitional living for men. Starting in July 2012 we will also offer transitional living for women and Intensive Outpatient Treatment.”
The treatment’s management team includes a chief executive officer, a clinical director, a controller, and a program director. The facility’s website indicates that it also employs certified and licensed mental health and substance abuse counselors, recovery specialists, and a chef.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings. However, one alum polled by Best-rehabs.com at the time of this writing gave the facility one out of five stars for the facility’s accommodations & amenities and meals & nutrition.
At the time of this writing there has been one alum polled by Best-rehabs.com. The alum, G.G., gave the facility a mostly negative review including only one out of five stars for treatment effectiveness, accommodations & amenities, and meals & nutrition. G.G. did strongly agree that the facility strictly followed a 12-step model and also agreed that the treatment plan was affordable and/or payment plans, scholarships, or financial assistance were made available. However, he strongly disagreed when asked if there were many counseling options to choose from depending on the client’s preference; if the facility was adequately equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders; and if the facility staff were experienced and well-trained.
He stated that the facility was “easy to sneak out” of and felt that the facility needed to improve on “Everything. Mostly staff.” Over all, the alum indicated that he would not recommend this facility to a friend or loved one who was considering rehab. He added commentary writing, “This place proves that you can get clean In the worst place imaginable but if you want a new way of life you can get and stay clean. Places like this serve a purpose.”
At the time of this writing, there are no additional third party reviews of the facility.
The cost of treatment at the facility varies based on services. Intake fees total $145. The fee for the educational portion of the program is $300, although some may qualify for a reduced rate of $150. An additional fee of $200 may apply for substance use disorder evaluations along with a $60 check-in fee; it is determined at the intake appointment if these fees are necessary or not.
For clients applying with less than a 24 hour notice of appointment change or cancellation, missing a full or partial payment, late appointment arrival, or rescheduling due to missing key documents, a $50 administrative fee will be charged. According to HealthGrove, the facility accepts state insurance (other than Medicaid).