Keystone Hall

Keystone Hall

ABOUT KEYSTONE HALL

Keystone Hall is a nonprofit organization located just outside downtown Nashua, N.H. It provides residential and outpatient treatment for adults and adolescents struggling with substance use and co-occurring mental health disorders. Priority for treatment is given to New Hampshire residents who are under-insured or face difficulties covering costs. Services are available in both English and Spanish. Keystone Hall also operates a primary health care clinic on-site.

TREATMENT & ASSESSMENT

Clients can walk-in for outpatient treatment and begin with a two-hour intensive assessment and intake process. Treatment at Keystone Hall is culturally responsive, trauma-oriented, and evidence-based. It emphasizes 12-step concepts and offers gender-specific individual and group counseling.

The facility offers a 28-day, high-intensity residential program for substance abuse and a 90-day program for dual diagnosis treatment. There are also intensive outpatient (IOP) groups that meet three times a week. Adult IOP clients can receive aid in securing supportive housing. Keystone staff coordinate with parole and probation officers, as well as schools and caregivers for adolescent IOP clients.

Additional services include medication-assisted therapy and support groups for specialized groups, including veterans.

STAFF CREDENTIALS

The Keystone Hall website prioritizes potential staff members with experience working with diverse clients. The facility employs licensed professional nurses, certified recovery support workers, and licensed alcohol and drug counselors. Staff in recovery must have two years of sobriety before being hired.

ACCOMMODATIONS & AMENITIES

There is currently no information available on the facility’s website about its living arrangements and related offerings. However, alumni reviews suggest strong satisfaction with meals and nutrition, cleanliness and upkeep, and phone use policies. Exercise and leisure activities received slightly lower ratings.

WHAT ALUMNI SAY

Six alumni polled by Best-rehabs.com all gave five out of five stars for their likelihood to recommend Keystone Hall and the effectiveness of treatment. They frequently praised the staff and the combination of individual and group therapies. Two alumni reported long-term positive outcomes.

Areas for improvement identified by alumni include holistic therapy offerings, counseling approaches, and the program’s capacity to treat co-occurring conditions. One alum mentioned being kept busy during their time at the facility.

WHAT FRIENDS & FAMILY SAY

Two reviews submitted by loved ones to Best-rehabs.com offered differing opinions of the facility. Both reviews mentioned a lack of holistic care. One reviewer described the facility as needing more individualized treatment plans and mentioned staff’s lack of knowledge about co-occurring disorders. The other reviewer praised the staff as caring and providing the best treatment.

WHAT STAFF SAY

One staff member surveyed by Best-rehabs.com praised the client respect and diversity at the facility, as well as the evidence-based therapy. They agreed with alumni about limited exercise opportunities and limited space. The effectiveness of treatment and staff training and experience received five stars.

FINANCING

According to the facility’s website, no one is denied services based on an inability to pay. Services are offered on a sliding fee scale and most insurances are accepted. Specific fees are listed for various services.

Keystone Hall Reviews

  • Treatment Effectiveness
  • Accommodations & Amenities
You can have personal counselor, group meetings, In and out patient service. You have to wait for a while to get in there. I really recommend this place, I know a lot of people that has been in this place, and they succeed. It means to me that is a good place to go.
  • Treatment Effectiveness
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  • Meals & Nutrition
  • Newer building which was a strength. No individualized tx plans; staffing, too small. High staff turnover, staff relapse, not knowledgeable about Co occurring disorders
    • Treatment Effectiveness
    • Accommodations & Amenities
    individual therapy, groups of therapy were all strengths. Not having enough places for the amount of people in need. To me the most important thing I saw, was the service, people is there to help you out to achieve sobriety or drug addiction, but you have to your part. It is not easy to get in, but if you do , do not loose the opportunity to save your life.
    evidenced based treatment and best staff support.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Recovery, good staff, clean. Changed my life, 3 years sober.
    • Accommodations & Amenities
    • Meals & Nutrition
    It was what I needed. The Transitional Living Program was a 6-18 month program. I was there 15 months. It allowed me the stability I needed to transition back into society and become a productive sober member of society. I have over 3 yrs now and I am so grateful! Keystone Hall's Transitional Living Program is only a 90 day program due to a lack of funding. I needs to be at least a 6-12 month thing. People then will have the opportunity I had to get well then find a job, save money for their own place and begin life as a sober productive member of society.
  • Treatment Effectiveness
  • Accommodations & Amenities
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  • It has counseling person to person. Takes to long to get in it. If someone decided to enter to the program, stay, they have a waiting list.
  • Treatment Effectiveness
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  • ongoing support and caring counselors but not a lot of state of the art exercise equipment. my mother got the best treatment from them.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Strengths: Staff, lots of good meetings. Kept busy and if you really want to stay sober you will like any safe place to get started.