ABOUT CONCORD METRO TREATMENT CENTER
Located in the community of Concord, N.H., Concord Metro Treatment Center is one of 68 private treatment facilities operated by New Season, a nationwide treatment provider. Concord Metro Treatment Center specializes in providing outpatient services for adults recovering from opioid addiction. Treatment utilizes a combination of medication-assisted therapy and counseling.
TREATMENT & ASSESSMENT
The facility’s primary treatment approach is its medication-assisted treatment (MAT) regimen, which utilizes either methadone, buprenorphine, or Suboxone. Medications are discussed with a doctor to determine which is the most effective for each client. Along with MAT, clients also participate in a weekly schedule of individual, family, and group counseling sessions to help clients understand the nature of addiction and triggers, and develop long-lasting recovery plans.
In order to start treatment, clients must be in withdrawal. During an initial assessment, a custom treatment plan is determined by a physician-led team. There are two phases of treatment through New Season: introduction and maintenance. During the introduction phase, in the first few weeks, clients frequently meet with their counselors and their medication is regularly monitored to ensure stabilization. In the maintenance phase, a steady state of medication is achieved and patients work to heal past issues and further their goals. This phase focuses on developing work, relationships, and well-being.
Concord Metro Treatment Center employs a multidisciplinary team of physicians experienced in addiction medicine, substance abuse counselors, registered nurses, and treatment service coordinators.
WHAT ALUMNI SAY
The sole alum polled by Best-rehabs.com at the time of this writing, Kelly, praised the effectiveness of the program. Out of five stars, Kelly submitted four-star ratings for the facility’s discharge planning, the level of family participation, and its counseling options. “Counseling was great,” Kelly wrote. Offering a rating of four stars for the likelihood they would recommend the facility to others, the survey respondent also reported sustained recovery.
Secondary sources tended to support this positive opinion of the facility. On Citehealth, four individuals gave the facility an average rating of four out of five stars. Although one reviewer was unimpressed with the facility, three reviewers gave perfect five-star overall ratings for the facility. “This was great and I had the best experience…My counselor was awesome,” one representative reviewer wrote. Similarly, three reviewers on Google gave high five out of five-star ratings for this facility. “Great place to go if u need help,” Matthew wrote on Google.
WHAT STAFF SAY
In addition to alumni reviews, three former and current employees of the center left reviews on Indeed. Two of the three generally felt the work experience was rewarding, while the third complained about a high caseload. “The responsibility of the clinic, the patients and the staff were second to none,” one positive staff reviewer wrote.
Concord Metro Treatment Center’s website notes services are covered in “one low payment.” Payment options include self pay and insurance.