ABOUT BON SECOURS COMMUNITY HOSPITAL
Located in Port Jervis, N.Y., about two hours northwest of New York City, is Bon Secours Community Hospital, a part of the Westchester Medical Center Health Network. The facility’s behavioral department, called the New Directions Program, offers detox and inpatient treatment programs for adults aged 18 and older seeking treatment for substance abuse and mental health issues.
TREATMENT & ASSESSMENT
According to the center’s website, clients are asked to call the facility to arrange for an intake screening. Detox typically lasts an average of four days.
The 28-day residential program consists of individual and group therapy, daily educational and therapeutic activity groups, 12-step meetings and facilitation, relapse prevention, education on co-occurring disorders, and and family education/involvement. Medication monitoring, relaxation training, and spirituality groups are also on offer.
STAFF CREDENTIALS
The multidisciplinary team at New Directions includes psychiatrists, nurses, case managers, social workers, and certified alcohol and substance abuse counselors.
New Directions is dually licensed by the New York State Office of Alcoholism and Substance Abuse for inpatient detoxification and rehabilitation services.
ACCOMMODATIONS & AMENITIES
According to its website, the hospital has a total of 122 beds for acute care and medical/surgical services, including behavioral health services.
WHAT ALUMNI SAY
While Best-rehabs.com has not yet received any reviews from this facility’s alumni, Bon Secours Community Hospital has average ratings of 2.5 and 3.6 out of five stars, respectively, from 35 Google reviewers and 69 Facebook users.
“They gave him medications to calm his withdrawal symptoms and then called me on the phone a few hours later to tell me that they ran out of beds and wanted me to pick him up and bring him elsewhere,” wrote Google reviewer Larry on his friend’s one-star experience.
WHAT FRIENDS & FAMILY SAY
The two loved ones surveyed by Best-rehabs.com to date had polarized perspectives of the facility. The anonymous sibling of a former client told of a supportive and helpful staff, despite the fact that their brother passed away after years of battling addiction. “From what I gather, this was still a decent treatment program and the staff on hand were helpful/supportive,” they wrote.
Yet the other reviewer found the facility’s offerings to be subpar. While they appreciated that the program was set inside a hospital with doctors nearby, the reviewer felt that the food was “terrible” and the activities lacking. “They could’ve encouraged patients to attend more meetings and not allowed the clients to alienate one another by labeling them.”
FINANCING
According to its website, the New Directions Program accepts most major insurances, Medicaid, and Medicare.