ABOUT WEST TENNESSEE HEALTHCARE – PATHWAYS BEHAVIORAL HEALTH SERVICES
A part of West Tennessee Healthcare, Pathways Behavioral Healthcare Services has been offering treatment for mental health and substance use concerns to residents of West Tennessee since 1957. The facility in Jackson, which is about 70 miles east of Memphis, offers outpatient programs for adults and adolescents, as well as on-site medical detox services. Clients withare also welcomed, while pregnant women and IV drug users receive priority admission to substance use treatment programs.
TREATMENT & ASSESSMENT
The Jackson facility offers several different outpatient groups to meet the needs of a variety of clients. The five-week intensive outpatient program (IOP) meets for three hours per day, three days per week and includes individual, group, and family counseling, as well as addiction education and management skills for co-occurring mental health disorders. According to the facility’s website, this option is mainly for clients whose substance abuse struggles are of “relatively short duration and who have experienced only mild to moderate impairment.”
Breakthrough, which is the intensive substance abuse treatment program for adolescents (ages 13 to 18), also meets three days a week for three hours a day and includes counseling groups. A relapse prevention group is offered once a week, and a monthly Wellness Recovery Action Plan (WRAP) meeting helps clients identify and learn how to use wellness tools when experiencing physical and emotional symptoms or triggers.
There is also a six-week self-help group called Bridges, which is designed to provide education and support exclusively to adults with mental illnesses. A program called New Beginning offers mental health treatment to children and adolescents ages six to 17.
The treatment team includes psychologists, psychiatrists, and doctoral and master’s level therapists, along with licensed clinical social workers, licensed professional counselors, licensed psychological examiners, pharmacists, family and psychiatric nurse practitioners, and registered nurses. The four individuals polled by Best-rehabs.com to date praised
Staff’s Level of Training and Experience: 4.5/5
WHAT ALUMNI SAY
The two anonymous alumni polled by Best-rehabs.com at the time of this writing gave the facility very positive feedback. Both said they would highly recommend the program and awarded the rehab five out of five stars for its treatment effectiveness, its family participation, the facility’s cleanliness, and its counseling options. The only downsides mentioned were a need for more staff and a bigger facility.
One alum described the staff as “highly qualified” and noted that “the patient rights are well protected.” The other called the facility a “great place” and wrote: “If u need help you really need to check it out.”
Reviews on secondary sites were lukewarm. On Google reviews, 12 reviewers gave the facility an average rating of 3.2 out of five stars. On Pathway’s Facebook page, which the facility may have the ability to control, the facility has an average rating of 3.9 stars across 15 reviews. Reviewers tended to disagree concerning the facility’s staff.
WHAT FRIENDS & FAMILY SAY
The two anonymous loved ones polled by Best-rehabs.com at the time of this writing had split opinions of the program. One anonymous loved one awarded the facility five stars for every one of the 15 categories they evaluated, including the staff’s level of experience and training and the facility’s counseling options, writing: “They are very one on one with the patients.”
Yet the other reviewer gave the facility just one star for its treatment effectiveness, two stars for its family participation, and three stars for its counseling options and its staff’s level of training and experience. “Not a very effective treatment,” they wrote.
There is currently no specific information available on pricing via the facility’s website. According to the website, Pathways accepts a number a types of insurance plans, including private insurance, Medicare, Tenncare, CIGNA, Private Healthcare Systems, Blue Cross Blue Shield, and TriCare. A financial assistance program is available to clients who qualify. The four individuals polled to date had mixed opinions concerning the facility’s cost.