ABOUT KEYSTONE HALL
Keystone Hall is a nonprofit organization located just outside downtown Nashua, N.H. It provides residential and outpatient treatment for adults and adolescents struggling with substance use and co-occurring mental health disorders. Priority for treatment is given to New Hampshire residents who are under-insured or face difficulties covering costs. Services are available in both English and Spanish. Keystone Hall also operates a primary health care clinic on-site.
TREATMENT & ASSESSMENT
Clients can walk-in for outpatient treatment and begin with a two-hour intensive assessment and intake process. Treatment at Keystone Hall is culturally responsive, trauma-oriented, and evidence-based. It emphasizes 12-step concepts and offers gender-specific individual and group counseling.
The facility offers a 28-day, high-intensity residential program for substance abuse and a 90-day program for dual diagnosis treatment. There are also intensive outpatient (IOP) groups that meet three times a week. Adult IOP clients can receive aid in securing supportive housing. Keystone staff coordinate with parole and probation officers, as well as schools and caregivers for adolescent IOP clients.
Additional services include medication-assisted therapy and support groups for specialized groups, including veterans.
STAFF CREDENTIALS
The Keystone Hall website prioritizes potential staff members with experience working with diverse clients. The facility employs licensed professional nurses, certified recovery support workers, and licensed alcohol and drug counselors. Staff in recovery must have two years of sobriety before being hired.
ACCOMMODATIONS & AMENITIES
There is currently no information available on the facility’s website about its living arrangements and related offerings. However, alumni reviews suggest strong satisfaction with meals and nutrition, cleanliness and upkeep, and phone use policies. Exercise and leisure activities received slightly lower ratings.
WHAT ALUMNI SAY
Six alumni polled by Best-rehabs.com all gave five out of five stars for their likelihood to recommend Keystone Hall and the effectiveness of treatment. They frequently praised the staff and the combination of individual and group therapies. Two alumni reported long-term positive outcomes.
Areas for improvement identified by alumni include holistic therapy offerings, counseling approaches, and the program’s capacity to treat co-occurring conditions. One alum mentioned being kept busy during their time at the facility.
WHAT FRIENDS & FAMILY SAY
Two reviews submitted by loved ones to Best-rehabs.com offered differing opinions of the facility. Both reviews mentioned a lack of holistic care. One reviewer described the facility as needing more individualized treatment plans and mentioned staff’s lack of knowledge about co-occurring disorders. The other reviewer praised the staff as caring and providing the best treatment.
WHAT STAFF SAY
One staff member surveyed by Best-rehabs.com praised the client respect and diversity at the facility, as well as the evidence-based therapy. They agreed with alumni about limited exercise opportunities and limited space. The effectiveness of treatment and staff training and experience received five stars.
FINANCING
According to the facility’s website, no one is denied services based on an inability to pay. Services are offered on a sliding fee scale and most insurances are accepted. Specific fees are listed for various services.