At Roadback Inc., we offer hope to individuals and families whose lives have been negatively impacted by alcohol or drug abuse. Our primary goal is to provide evidence-based substance abuse treatment services that will empower individuals to become self-supporting and contributing members of the community. The mission of Roadback, Inc. is to promote participation in Alcoholics Anonymous and Narcotics Anonymous twelve-step fellowships, as well as to assist individuals in applying spiritual principles to their daily lives.
ABOUT ROADBACK INC.
Roadback Inc. is a non-profit organization that is certified by ODMHSAS and CARF. Our organization, located in Lawton, Okla., offers gender-specific residential substance abuse treatment. We also provide outpatient (OP), intensive outpatient (IOP), and transitional living services. Additionally, ambulatory and non-medical detox services are available.
TREATMENT & ASSESSMENT
At Roadback, we begin the treatment process by screening and assessing clients. This can be done either through walk-in appointments or by scheduled appointments. Based on the assessment, we determine whether the client is better suited for a residential treatment program or an OP or IOP program. Our facility also offers DUI assessments and classes in anger management, parenting, and wellness. Upon completion of the residential, OP, or IOP program, clients may enter our transitional living program to support their adjustment to daily life during recovery. The length of stay varies, as it depends on the individual’s needs and progress. Additionally, we offer peer recovery support and telemedicine services, along with ambulatory and non-medical detox services.
ACCOMMODATIONS AND AMENITIES
Roadback has separate residential facilities for men and women. The men’s facility has 10 beds, while the women’s facility has 20 beds.
STAFF CREDENTIALS
The treatment team at Roadback consists of highly experienced therapists and staff members who are dedicated to helping clients recover from substance abuse. Three individuals who were surveyed by Best-rehabs.com gave positive ratings for the staff’s support and level of training and experience.
WHAT ALUMNI SAY
According to five alumni surveyed by Best-rehabs.com, the reactions to Roadback’s treatment were mostly negative. The ratings for treatment effectiveness varied, with one alum giving a four-star rating, another giving three stars, and two alumni giving one star in all categories. One alum provided no ratings but gave negative feedback. When it comes to staff support, two alumni gave Roadback a four-star rating. One anonymous alum gave four- and five-star ratings for holistic treatment and counseling options, respectively. However, alum N.R. only gave two stars for similar categories. Alumni expressed that the program felt unstructured and poorly organized. One alum described it as a “bogus program” that prioritizes profit over the well-being of patients.
In contrast, reviewers on third-party sites generally gave more positive ratings for the facility. One loved one on Google gave a one-star rating, while another reviewer gave a perfect five-star rating. Three Facebook reviewers rated the facility with five stars. However, one alum on CiteHealth rated Roadback with only one star.
WHAT FRIENDS & FAMILY SAY
One anonymous loved one who was surveyed by Best-rehabs.com gave positive ratings for Roadback. They rated the facility with four stars in holistic treatment options and affordability, and five stars in counseling options. They praised the staff for being responsive to clients’ needs and suggested expanding the program. However, loved one James expressed dissatisfaction with the facility’s communication and treatment. On Google, reviewer Samantha criticized the staff for lacking professionalism.
FINANCING
According to CiteHealth, Roadback accepts various payment options, including Medicaid, state insurance, sliding scale fees, and Access to Recovery vouchers.
Footnotes:
[1] https://goo.gl/uDgMgG
[2] https://www.facebook.com/pg/Roadback-Inc-168852123449881/reviews/?ref=page_internal
[3] http://citehealth.com/reviews/20421