ABOUT NEW SEASON – SOUTHSIDE TREATMENT CENTER
New Season is a national agency that operates 70 opioid treatment centers in 21 states. Southside Treatment Center in Richmond, Va., offers outpatient medication-assisted treatment (MAT) in combination with counseling.
TREATMENT & ASSESSMENT
According to the New Season website, clients must be at least 18 years old, have been addicted to opioids for a year or more, and experiencing withdrawal at the time of the first appointment. The facility recommends that clients not plan to go to work as they begin stabilizing on the treatment drug. New patients meet with a doctor, a nurse, and a counselor who will continue working with them throughout their individualized treatment program.
Along with medically supervised withdrawal, Southside Treatment Center offers methadone maintenance, provided by 64 (27.9 percent) of Virginia outpatient facilities. Take-home benefits are available when a client meets appropriate criteria.
Ongoing treatment involves individual, group, and family counseling, addressing whole-person recovery through coping skills, recognizing triggers, processing loss, and developing a support system and sober lifestyle.
STAFF CREDENTIALS
New Season clinics, including Southside Treatment Center in Richmond, employ a pharmacist, medical doctor, and master’s-level substance abuse counselors. The facility maintains national and state certifications.
WHAT ALUMNI SAY
The sole former client of New Seasons Southside Treatment Center polled by Best-rehabs.com to date awarded four out of five stars for most of 15 metrics measured, including their likelihood to recommend the program, the staff’s level of training and experience, treatment effectiveness, the facility’s cleanliness and upkeep, and affordability. They reported success in identifying triggers and appreciation for the center’s doctors and group sessions.
On Google, 10 individuals contributed to an average rating of four out of five stars for Southside. Two reported unprofessionalism, focused on single experiences of communication and scheduling issues and disagreements over prescriptions. One also expressed the sense that the center prioritized “money over people.” More typically, though reviewers either awarded five stars without comments or cited the staff as a strength. “They do care about you,” one alum wrote.[1]
Three CiteHealth reviews followed these trends. One reported poor communication though described the staff as “very friendly and efficient.”[2]
FINANCING
At the time of this writing, the New Seasons Southside Treatment Center’s webpage lists one insurance plan accepted, Anthem BCBS Virginia. Clients can also self-pay.
[1] GoogleReviews
[2] https://citehealth.com/rehab-centers/virginia/cities/richmond/richmond-southside-treatment-center#reviews