ABOUT KAISER PERMANENTE — CHEMICAL DEPENDENCY RECOVERY PROGRAM
One of more than 600 Kaiser Permanente medical facilities around the country, the Chemical Dependency Recovery Program (CDRP) in Oakland, Calif., offers a number of outpatient treatment programs for adults and adolescents, including a partial hospitalization program (PHP). The facility is centrally located, within easy reach of public transportation. If necessary, counselors can contact a member of the on-site medical team to arrange a medical detox.
TREATMENT & ASSESSMENT
The level of care and length of treatment are individually determined by each participant and their assigned case manager. Outside recovery meetings are a mandatory part of every level of the center’s treatment, and staff strongly encourage participation in 12-step programs or secular meetings such as Life Ring.
Treatment is offered at three intensities. On the day treatment, or partial hospitalization program (PHP), clients attend on average 21 days of highly structured group and individual sessions. On the eight-week Early Recovery Program, clients attend an hour of programming every weekday evening. And continuing recovery involves attending at least one group a week for a minimum of five months.
STAFF CREDENTIALS
The treatment team includes doctors, nurse practitioners, nurses, therapists, and support staff. The six individuals polled by Best-rehabs.com to date on the staff’s level of training and experience gave it a 4.67- out of five-star average rating.
WHAT ALUMNI SAY
All five alumni polled by Best-rehabs.com to date would recommend treatment at Kaiser Permanente’s Chemical Dependency Recovery Program, and gave the center four- and five-star ratings for its overall effectiveness. The ratings also indicated that the center had very good holistic offerings, with an average rating of 4.75 out of five stars based on four reviews to date.
In their comments, alumni repeatedly praised the staff: “I was treated with respect,” Bruce wrote, and another reviewer added: “Well-trained, experienced and compassionate staff.” Another reviewer still was happy to find that most of the counselors were themselves in recovery.
Alumni also repeatedly indicated that the program felt broad and inclusive. One reviewer cited “options for meetings besides AA” as a strength, while Bruce wrote: “I feel all areas of my nature were considered and I had the opportunity to learn more about myself in all aspects: physically, spiritually, mentally, and emotionally.” In the few isolated notes of complaint, an anonymous reviewer wrote that “they have Limited options,” and another anonymous alum wrote: “Caters more to older clients.”
On Google, the facility earned 3.7 out of five stars from six reviews to date.[1] Positive reviewers praised the staff, while negative reviews criticized the structure of the program. In a representative positive review, alum Ron wrote: “This place is great there is nobody here that doesn’t want you to succeed and be happy in life they go out of their way to make it happen to people at the front desk are very friendly I have met all kinds of clean and sober friends here we go bowling hiking it’s all on the individual and what you want to get out of the program you do have to advocate for yourself but that’s a skill that I learned that I didn’t have before.”
In a representative negative review on Google, alum Mikaella wrote: “This place is awful & the relapse rate is extremely high with there program. If it is all you can afford & your last option MAKE IT COUNT. Do what is asked of you so you do not have to spend a year going there & then end up at a completely differently program. Kaiser CDRP is extremely strict. They’re rules are absolutely ridiculous, the people running the place are goons.”
WHAT FRIENDS & FAMILY SAY
All four of the reviews submitted to Best-rehabs.com to date were positive, with all reviewers giving the center four- and five-star ratings for its overall effectiveness and indicating that they would recommend the program.
Otherwise, there was little overlap between reviewers’ comments: one reviewer praised the “open and friendly staff that seemed to be well trained,” and another praised the meals, while a third wrote: “They made sure she had support and resources when she wasn’t there.” In the only note of criticism, one reviewer noted that the center could have been cleaner.
FINANCING
As a Kaiser Permanente facility, the center accepts Kaiser Permanente insurance, as well as Medicaid and MediCal. There is currently no further information provided on the facility’s website regarding its costs. However, the six individuals polled to date on the center’s affordability gave it a 4.33- out of five-star average rating.
[1]