Rosecrance Harrison Campus

Rosecrance Harrison Campus Rockford Illinois

Providing substance abuse treatment programs for adults, Rosecrance – Harrison Campus offers evidence-based, 12-Step focused programs such as medically monitored detoxification, residential treatment, partial hospitalization, intensive outpatient care and recovery homes. Treatment programs feature individual, group and family counseling, education, spirituality and team building. Rosecrance – Harrison Campus also offers treatment programs for co-occurring mental health conditions including post-traumatic stress disorder.

ABOUT ROSECRANCE HARRISON CAMPUS

Founded as an orphanage for boys in 1916, Rosecrance is a private not-for-profit organization that now operates more than 40 behavioral health facilities in Chicago and Northern Illinois, Wisconsin, and Iowa. The Harrison Campus, in a suburban neighborhood five miles southeast of central Rockford, northern Illinois, offers medically monitored detox, residential treatment, outpatient care, and transitional living facilities for adult men and women struggling with substance abuse issues and co-occurring issues.

TREATMENT & ASSESSMENT

Residential treatment typically lasts 30 to 45 days, and the center also offers a partial hospitalization program (PHP) that runs five days a week, and an intensive outpatient program (IOP) that meets in the daytime or the evening, to suit a variety of schedules.

Programs are multidisciplinary, using a variety of approaches, including hands-on learning, educational groups, discussion groups, therapeutic processing groups, spirituality sessions, and 12-Step education. The center offers holistic options including art therapy.

Dually diagnosed clients are treated on a dedicated 14-bed unit. This unit is particularly well equipped to treat individuals struggling with PTSD, and gives priority admission to veterans.

The center also operates a transitional living facility, across the street from the main campus so that residents still have easy access to the adult treatment program. Transitional living facilities are open to adults and women with children.

STAFF CREDENTIALS

The treatment team includes doctors, nurses, and master’s level counselors. The 47 individuals polled by Best-rehabs.com to date on the staff’s level of training and experience gave it an average rating of 3.88 out of five stars.

ACCOMMODATIONS & AMENITIES

The center is situated on 10 acres of grounds, with outdoor dining space, a fitness center, a chapel, and a serenity walking path. Up to 97 clients at a time sleep in shared bedrooms in gender-separate units, and eat in a large, airy, canteen-style dining room. 14 of these beds are reserved for those with co-occurring orders. According to a brochure published by the facility, detox is provided on a dedicated 24-bed unit. The 49 individuals polled by Best-rehabs.com to date on the center’s cleanliness gave it an average rating of 4.3 stars.

WHAT ALUMNI SAY

Alumni reviews submitted to Best-rehabs.com were mixed to positive. The 17 alumni polled on how strongly they would recommend the center gave an average rating of 3.7 out of five stars. Reviewers also gave the facility average ratings of 3.2 out of five stars for its counseling options (based on 20 reviews), 2.7 out of five stars for its holistic options (based on 19 reviews), and 3.9 out of five stars for its family participation (based on 20 reviews).

Recurring criticism cited delays in seeing medical and counseling staff, counselor shortages, and difficult relationships with staff. However, alumni also repeatedly praised the education they received at the center as well as the counselors and the general environment, and several alumni credited the facility with their continued sobriety. “Positive attributes include, the environment, the counselors, exercise and the room/outdoor area. However, there were not enough counselors and it was hard to see the psychiatrist,” one alum wrote in a representative review.

WHAT FRIENDS & FAMILY SAY

Reviews from loved ones were mostly positive, with some recurring complaints. On the question of whether they would recommend treatment, on the same scale from one to five, 27 loved ones gave the facility an average rating of 3.93 out of five stars. Loved ones also gave the center average ratings of 4.04 out of five stars for its family program (based on 26 reviews), 3.62 out of five stars for its counseling options (based on 26 reviews), and 3.17 out of five stars for its holistic offerings (based on 24 reviews).

Reviewers repeatedly praised the center’s caring, knowledgeable staff, pleasant environment, and ease of access. However, several reviewers noted that treatment wasn’t successful for their loved one, and observed a generally high relapse rate. “Staff our knowledgable. Friendly. Clean center. Person has been there three times already. Whatever they are doing is not working,” one anonymous reviewer wrote in a representative review. Other reviewers complained of long waiting lists and a lack of contact with family members.

WHAT STAFF SAY

All three of the staff members polled by Best-rehabs.com to date gave positive feedback, indicating that they would recommend treatment at this facility. “Staff are professional, have Master’s Degrees in Counseling. They care about people. Waiting lists to get in were long,” one anonymous staffer wrote in a representative review.

FINANCING

Rosecrance accepts private insurance, self-pay, and Medicaid, and has a relationship with American Healthcare Lending, for those clients who need to take out a loan to cover the cost of treatment. Rosecrance also actively raises funds to provide charity care for eligible clients. The 47 individuals polled by Best-rehabs.com to date on the center’s affordability gave it an average rating of 3.6 out of five stars.

Rosecrance Harrison Campus Reviews

my social worker could not even spell compassion correctly. they charge while providing inadequately experienced staff lacking quality credentials. They also recommended me to a person for my outpatient, who turned out to be a fraud and set my recovery back 10 years. If your loved one is suffering from substance abuse issues, get them professional help from a real therapist or psychiatrist, I would not recommend you send your child here. It really messed up my image of self and interfered with my path in life.
You have to want to be there in order for the program to work! My counselors were amazing! But you cannot force someone to go and think they will be “cured” however I have been trying to get ahold of the alumni coordinator since July.. kinda disappointed they want your to stay connect but they won’t return phone calls...
Strong cult mentality gong on here. I was lied to over the phone before checking in; the lies & attempted brainwashing continued throughout my stay. Patients are forced to electronically sign documents they're not allowed to view. Several patients were threatened regarding insurance coverage, including me, and one man was asked to show his bank account balance - *typical cult procedure. Patients are degrade, shamed & punished for unintentional infractions - another typical cult procedure.
The receptionists who answer the phone calls are VERY rude
Stuff was rude expect for one who was very helpful the nurses zero compassion do not go there if you have health issues they not equipped to help people with poor health they gave me a hard time when I had chest pain they wouldn’t let use the phone to call my husband to call my doctor I left was admitted in the hospital had a heart problem mild stroke has to stay to have a procedure done Was in the hospital for a week. I found a better place it’s called Rogers but I’m a out patient I will be there for 6 hours Monday-Friday because of my health issues I can’t stay but I’m happy now that they do understand I would not recommend Rosecrance to anyone oh and one more thing my counselor was good. The rest of the stuff no beno.